Full-time position available immediately for a professional on-site resident manager to oversee the operation of a vehicle storage facility located in Hemet, CA. The resident manager will live on-site in a provided residence.
Previous Self-storage and/or property management experience is preferred. Hands-on training for the daily operations and on-site management responsibilities will be provided. Specific emphasis will be placed on customer service, leasing and revenue management skills including experience with implementing systematic rental rate increases and maintaining the security of the facility.
This is primarily a sales, marketing and customer service position. Candidates must be professional, friendly, energetic and possess excellent telephone and communication skills (both written and verbal) intermediate knowledge of computers is essential including e-mail and Microsoft Office skills. Candidates must possess strong attention to details.
ESSENTIAL DUTIES & RESPONSIBILITIES
Primary responsibility is to insure the efficient operation of a vehicle storage facility. Duties include maximizing occupancy, controlling delinquencies, maintaining appearance to company standards, working in a safe manner and promoting safety on property at all times and adhering to all company policies. The position is not limited to the description below.
- Provide outstanding customer service at all times.
- Open and close the office each day in a timely manner.
- Show and rent spaces.
- Answer telephone inquiries and provide administrative assistance to tenants.
- Perform facility checks at least twice each day.
- Maintain facility, clean walkways, driveways and patio area.
- Control delinquencies through phone contact and letters on a scheduled basis.
- Perform minor maintenance as required on the property.
- Keep petty cash up to date and balanced; reconcile and deliver deposits.
QUALIFICATIONS & REQUIREMENTS:
- High school diploma is required. Customer service, property management, collection experience is helpful.
- Must have your own transportation, a valid driver’s license and a minimum level of auto insurance must be maintained.
- Must be able to lift and/or move up to 25 pounds.
- Must be able to live on site in the provided residence.
Office Administration Duties
Daily administration responsibilities include leasing, marketing, banking and office duties, greeting existing and prospective customers, responding to inquiries over the phone, via internet and in-person. Renting vacant spaces, completing storage lease agreements and related paperwork, and assisting customers with top-notch friendly service.
Other duties entail daily, weekly, and monthly completion of employee duty checklists, collecting delinquent accounts, preparing information for lien sale, and scheduling and supervising the sale or removal of vehicles when needed.
Maintenance Duties
Specific maintenance duties include daily cleaning of the office, maintaining all common areas and exterior curb appeal, keeping all walkways and all area of the facility clean and free of debris inside the office and outside in the yard, supervision and oversight of all maintenance programs to include minor landscaping, pest control, and ensuring that all vacant spaces are cleaned and ready to lease.
Compensation & Benefits
A competitive base hourly rate of $17, PTO & sick leave, and paid holidays. There is an on-site residence and paid utilities provided as part of the compensation. Residence is 1 bedroom, 1 bath, approximately 800 square feet, with a patio.
The company does conduct pre-employment background investigations and drug-screening. Interested candidates should attach resume along with references and proof of minimum requirements. Must be available for an in-person interview.
Job Type: Full-time
Pay: $17.00 per hour- No cost for rent or utilities once moved in to the on-site residence.
Expected hours: 40 per week
Must complete 30-day introductory period before moving into the on-site residence.
***APPLICANT MUST TAKE AND SUCCESSFULLY PASS A BACKGROUND CHECK AND DRUG TEST.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
Application Question(s):
- Will you be able to live on-site at the storage facility?
Work Location: In person
