About the Role
As a Senior CNC Field Service Engineer, you will serve as a technical expert responsible for the lifecycle maintenance and optimization of advanced manufacturing equipment. You will play a critical role in maximizing production uptime for our clients by providing high-level diagnostic support and precision repairs across a diverse range of CNC platforms.
Responsibilities-
Execute on-site installations, complex troubleshooting, and preventative maintenance to ensure peak machine performance.
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Diagnose and resolve intricate electrical, mechanical, hydraulic, and pneumatic system failures.
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Translate technical documentation and schematics into actionable repair strategies to minimize operational downtime.
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Deliver clear communication regarding repair status and technical findings to stakeholders, ensuring comprehensive service reporting.
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Drive customer success by proactively identifying opportunities for equipment upgrades and process improvements.
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Collaborate with vendors and internal teams to maintain deep technical expertise on evolving machine tool technologies.
Qualifications-
Minimum of 5 years of hands-on experience in the maintenance and repair of CNC machinery.
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Proficiency in interpreting complex electrical, pneumatic, and hydraulic schematics.
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Strong diagnostic capabilities with precision measuring tools and CNC control systems.
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Valid driver’s license and the ability to travel extensively to support regional customer sites.
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Advanced problem-solving skills with a focus on technical accuracy and detail.
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Associate’s degree or technical certification in a relevant engineering or mechanical field.
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Experience working with high-precision rotating machinery, spindles, and bearings.
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Demonstrated ability to manage multiple service priorities in a fast-paced industrial environment.
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Strong proficiency in professional software and reporting tools for documentation.
