Appointment Coordinator
Granger Oral Surgery & Dental Implants
We are seeking a warm, joyful, and friendly Appointment Coordinator to serve as the first point of contact for our patients as they walk into our state-of-the-art facility. This role is essential in creating a welcoming, professional, and compassionate experience from the moment a patient enters our practice.
At Granger Oral Surgery & Dental Implants, our team is fully committed to exceeding expectations in compassion, excellence, and innovation.
We are looking for someone who is detail-oriented, efficient, and highly accurate in their work. The ideal candidate possesses strong critical thinking skills, demonstrates curiosity, and genuinely enjoys learning and growing within their role. This position requires self-motivation, accountability, and a willingness to consistently evaluate and improve performance.
Visit our website at www.grangeroralsurgery.com to get a sense of our practice environment and culture.
Key Responsibilities
- Greet and check in all patients with warmth and professionalism
- Serve as the welcoming presence of the practice, setting the tone for an exceptional patient experience
- Work closely with the front office team to prepare for each patient’s appointment
- Collaborate with the front office team by verifying appointment information and ensuring accuracy
- Managing tasks independently
- Answer phones professionally, including scheduling patients and addressing post-operative questions
- Coordinate with referring offices on behalf of patients
- Maintain efficiency and accuracy in all administrative tasks
Qualifications & Requirements
- High school Diploma
- Dental and/or medical terminology preferred
- Minimum 2 years of customer service experience
- Strong attention to detail and organizational skills
- Ability to memorize and follow scripts
- Comfortable using Microsoft Office
- Ability to learn and use OMS-specific systems
- Strong communication and critical thinking skills
- Self-motivated with a desire for personal and professional growth
Office Hours
- Monday, Tuesday, Thursday: 7:00 AM – 5:00 PM
- Wednesday: 7:40 AM – 4:00 PM
- Friday: 7:00 AM – 2:00 PM
Job Type: Full-time
Work Location: In person
Benefits
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Work Location: In person
