Job Overview
This job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.
Key Responsibilities:
Face-to-Face Interaction: The Customer Service/ Sales Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
Sales and Referrals: There's an emphasis on generating customer referrals and appointments.
Product Presentation: The Customer Service/ Sales Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.
Customer Relationship Building: Building trust with customers through communication is essential to this role. Making empathy and strong listening skills is very important.
App Usage: Using a company-specific app.
Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.
Desired Skills:
Customer Support Experience: Proven track record in customer service.
Active Listening & Communication: The Customer Service/ Sales Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.
Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.
Additional Requirements:
Required: transportation to and from work.
Flexible Schedule: Willingness to work evenings and weekends when needed.
Compensation: They pay to range from $750.00-$1000.00 per week, with opportunities for bonuses and commission.
Job Type: Full-Time
Benefits:
Flexible schedule
Work Location: In person
Pay: $750.00 - $1,000.00 per week
Benefits:
Flexible schedule
On-the-job training
Referral program
Pay: $750.00 - $1,200.00 per week
Benefits:
- Professional development assistance
- Referral program
Work Location: In person
