Receives, transports, and stores necessary pharmacy-related items to and from pharmacy areas as well as to and from other hospital pharmacies and nursing units as assigned.
Assists in inventory control including ordering stock rotation and return of outdated medications.
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Maintains perpetual inventory of pharmaceuticals and supplies in the dispensing areas assigned and stores the drugs appropriately.
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Replenish medicine carts for nursing units; restocks nursing units and ancillary departments; checks for outdated, deteriorated or contaminated drugs, overstock, and proper storage products.
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Reviews drug usage records to examine for unusual or high usage.
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Orders supplies and stocks under proper conditions.
Maintains a safe and orderly arrangement of pharmaceuticals and supplies in the pharmacy and nursing areas and maintains a clean and neat work area.
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Utilizes supplies in a cost effective manner
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Cleans and maintains all pharmacy related equipment.
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Reports malfunction of equipment to supervisor.
Maintains confidentiality in matters relating to patient/family, department and hospital information. Adheres to established department and organization policies (i.e. HIPAA, Confidentiality, and Compliance Policies).
Works effectively and serves as intermediary between patient care units and pharmacy; answers calls and accepts requests; collects and delivers medication orders, UD cassettes, and any other items as assigned.
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Interacts and communicates in a customer responsive and courteous manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction.
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Works collaboratively with medical/hospital staff and patients to coordinate and implement activities.
Maintains a clean, orderly, safe environment to minimize risk to patients and staff by complying with all safety/risk management policies and procedures. Adheres to established policies, compliance/quality improvement, and safety, environment and infection control standards.
Completes required continuous training and education, including department specific requirements. Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities.
Provides support to pharmacy and other ancillary personnel to provide clinical assistance as needed. Assists in the orientation and supervision of students when they provide patient care, treatment, and services as part of their training.
Provides coverage for relief and absences. Demonstrates flexibility to work nights, weekends, and holidays to provide continuous pharmacy coverage as required.
Provides guidance, mentoring, and back up for the other technicians and assists the Pharmacy manager or lead pharmacist with assignment of work, training, and mentoring as needed to maintain efficient patient care.
In addition the Lead Pharmacy Technician (Medplex Pharmacy) performs the following responsibility:
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Checks patient identification and issues filled medication to outpatients.
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Provides assistance to customers/patient in the purchase of over-the-counter items.
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Perform cashier functions and collects payment from Medplex patients.
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Responds to customer/patient inquiries.
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Assists in the supervision of technician workflows to optimize efficiency and productivity.
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Participates in hiring process of new technicians and staff pharmacists.
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Provides actionable feedback and follow-up on performance with other technicians.
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Assists lead pharmacist or pharmacy manager in preparing schedule for technicians.
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Engages in pharmacy quality improvement projects.
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Coaches Premier Expectations, Behaviors, and Etiquette for all inpatient technicians.
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Ensures returned medications are credited and restocked on a daily basis.
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Assists with inventory management as needed.
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Manages workflow along with Lead Pharmacist.
