Industry: Automotive Manufacturing
Location: Hybrid (MI Office)
Overview
We are seeking a Program Quality Engineer to support quality initiatives across program development and production within a fast-paced automotive environment. This role serves as the primary interface with customers for quality-related matters, ensuring effective communication, structured problem-solving, and timely resolution of issues. The position also plays a key role in APQP/PPAP processes and supplier quality management to ensure product and process excellence.
Required Qualifications
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Bachelor’s degree in Engineering or related technical field
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Minimum 4 years of Quality Engineering experience in automotive manufacturing environment
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Experience with APQP, PPAP, customer quality, and supplier quality processes
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Working knowledge of ISO 9001 Quality Management System
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Familiarity with automotive core tools (FMEA, Control Plans, SPC, MSA)
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Ability to read and interpret engineering drawings and specifications
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Strong problem-solving, communication, and organizational skills
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Proficiency with Microsoft Office and quality documentation systems
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Ability to travel domestically and internationally as needed
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Ability to sit for extended periods and occasionally lift up to 10–15 lbs
Responsibilities
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Serve as the primary customer contact for all quality-related issues and communications
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Lead containment, investigation, and resolution of quality issues using structured methodologies (8D, Red X)
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Coordinate customer complaints, nonconformances, and corrective actions
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Prepare and present quality reports and updates to customers
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Support customer audits and ensure timely closure of action items
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Support APQP processes for new product development and engineering changes
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Translate customer requirements into quality deliverables and compliance plans
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Lead or support DFMEA/PFMEA development and risk mitigation activities
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Define validation strategies including DVP&R and process capability metrics
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Prepare and submit PPAP documentation in accordance with requirements
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Act as liaison with suppliers to ensure compliance with quality standards
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Conduct supplier audits and drive corrective actions and improvements
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Monitor supplier performance and lead quality improvement initiatives
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Support ISO 9001 Quality Management System implementation and maintenance
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Participate in internal and external audits and ensure proper documentation control
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Analyze quality data to identify trends and improvement opportunities
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Lead root cause analysis and corrective/preventive action activities
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Collaborate cross-functionally to resolve quality issues and improve processes
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Support continuous improvement and lean initiatives
May be assigned other duties by managers.
