Ophthalmology (Retina) practice in McLean, Virginia, is seeking an experienced, and motivated Senior Patient Service Representative (SPSR) with strong interpersonal and communication skills with motivation for career growth.
REQUIREMENTS: Patient Service Representative with experience in a medical office setting, 1-2+ years
Direct Report: Reports to the Medical Director
Pay amount: Compensation commensurate with experience
RESPONSIBILITIES:
- Answer all in-coming calls and is responsible for scheduling patient appointments; alert management of patients that require immediate attention
- Schedule patient appointment following office protocols; verify insurance, check insurance eligibility and demographic information during initial scheduling and at each visit
- Greeting and checking patients in and out for appointments; collect co-payments and patient balances
- Obtain insurance pre-certification and referrals as needed
- Position Requirements:
- Knowledge of medical practice procedures and functions preferred
- Knowledge of insurance procedures including Medicare, Medicaid, and Managed Care Plans
- Experience with computers, electronic practice management system and patient scheduling system, electronic health record (EHR) system
Education:
High school diploma required
Bachelor's degree preferred
Employment with Retina and Uveitis Center (RUC) is contingent upon successful completion of a background check, which may include, but is not limited to; contacting your professional references, verification of previous employment, addresses, education, and credentials, a criminal background check, and drug screening.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
