CUSTOMER SERVICE COORDINATOR $24-$32/hr
Location: Laguna Hills
We are an established European automotive repair business serving Audi, BMW, Mercedes, MINI, Porsche and VW vehicle owners throughout Orange County.
We are seeking a Customer Service Coordinator to help manage customer communication and front-counter operations.
This is NOT a service advisor position. Automotive repair experience is helpful but not required.
We are looking for someone who is organized, professional, calm under pressure, and enjoys helping people.
Responsibilities:
· Answer customer questions and provide updates
· Schedule appointments
· Check customers in and out
· Process payments
· Maintain customer records
· Coordinate communication between customers and technicians
· Send estimate and appointment information to customers
· Manage front-counter operations
· Assist with administrative tasks as needed
Requirements:
· Strong communication skills
· Professional phone etiquette
· Computer proficiency
· Excellent organization and attention to detail
· Ability to multitask in a fast-paced environment
· Reliable transportation
· Positive attitude and strong work ethic
Preferred Experience:
· Customer service
· Front desk reception
· Medical office
· Dental office
· Property management
· Hospitality
· Automotive service environment
What We Offer:
· Stable full-time position
· Supportive team environment
· Growth opportunities
· Paid training
· Competitive compensation
If you enjoy helping customers and thrive in an organized, professional environment, we'd like to speak with you.
Pay: $24.00 - $32.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
