Immersion Spa, a Korean-style day spa in Palo Alto, is hiring a part-time front desk receptionist.
Weekend availability is required. Weekends are our busiest days and the reason this position exists. You must be available at least one weekend day every week — both Saturday and Sunday are preferred and will be given high priority. If your availability is weekdays only, this is not the right job for you.
The Schedule
- Minimum three shifts per week, at least one of them Saturday or Sunday.
- Available 9 am to 6 pm or 12 pm to 8 pm on Monday
- A mix of opening and closing shifts. This is not a mornings-only role.
- Year-round and permanent. We train heavily, so we are not hiring for a summer or a short-term internship.
What you'll do
- Book and manage appointments in our booking platform, and assign each one to the correct therapist. Accuracy matters here — a booking on the wrong therapist's schedule costs us the slot and the guest's afternoon.
- Greet guests, check them in and out, and keep the front of the house calm and organized.
- Answer the phone and respond to inquiries.
- Process payments and handle point-of-sale.
- Open or close the spa, including cash handling and end-of-day reconciliation.
- Keep the front desk area clean and stocked, and help with light office tasks.
- Sell and answer questions about our Aveda retail line.
Experience & Skills:
- Reliable. The front desk opens and closes the spa. If you're not here on time, no one gets in.
- Comfortable with scheduling and POS software. You don't need to know our software; you do need to pick up software quickly.
- Strong with people and able to juggle a ringing phone, a guest at the counter, and a therapist who needs something, without losing your composure.
- Spa or salon experience is a plus, not a requirement. We'll train the right person.
Location
We're at 3990 El Camino Real, Palo Alto, CA 94306. Opening and closing shifts mean a dependable commute matters, so tell us in your application how you plan to get here and how long it takes.
Job Type: Part-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Application Question(s):
- How would you commute to Palo Alto 94306, and how long does it take you door to door?
- This position requires working at least one weekend day (Saturday or Sunday). Are you available to do that?
- This is a permanent, year-round position — not seasonal, summer, or an internship. Is that what you're looking for?
- Which weekend days can you work every week? → Both Saturday and Sunday / Saturday only / Sunday only / Neither
- Shifts include both openings and closings. Are you available for both?
- Please list the specific days and hours you are available to work Monday through Sunday.
Work Location: In person
