Do you enjoy working with data, staying organized, and ensuring nothing falls through the cracks? The Children, Youth, & Family Services Division at El Paso County is seeking a detail-oriented and reliable professional who can manage sensitive information with a high level of accuracy and confidentiality. In this role, you’ll communicate regularly with internal teams, track and report on case activity, and ensure critical data is complete and up to date across systems. Success in this position requires strong Excel and Microsoft Office skills, adaptability, and a willingness to learn across functions through cross-training. If you’re someone who values precision, follows through, and can navigate complex information with care, this is a great opportunity to support essential operations.
Hiring Range: $40,000.00 - $44,000.00 annually
This position has an anticipated work schedule of Monday – Friday, 8:00am – 5:00pm; subject to change. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.
Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check and Child Welfare Abuse & Neglect database (TRAILS) check.
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.
This position provides records support for effective departmental operations. Prepares and organizes documents for conversion and storage, operates and maintains imaging equipment, and responds to calls for records services
. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.
- Researches records for various services and benefits through applicable databases for internal and external records requests; makes updates to programs or databases as needed.
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Organizes and prepares documents for filing or scanning. Performs quality assurance on all records and verifies scanned/filed documents. Assesses physical and electronic records to ensure files are intact and include complete information.
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Responds to requests for records or information from clients, staff, and other authorized individuals in a timely manner.
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Researches, locates, retrieves, and transports hard-copy or electronic records/files. Indexes storage boxes and prepares boxes for storage. Operates computers for records research and indexing requirements.
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Scans and destroys hard copy and electronic records according to established retention schedule.
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Photocopies, prints, emails, organizes, and redacts confidential information from records as needed.
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Processes, routes, and/or files incoming documents and provides follow-up as necessary. Handles outgoing documents, including processing certified and restricted mail.
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Operates computers and quality control equipment according to established procedures and requirements. Conducts quality assurance tests on all imaging equipment. Performs preventative maintenance and repairs minor equipment problems.
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Provides general administrative support as needed.
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Trains employees and provides assistance related to the scanning and electronic document management system as needed.
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Attends and participates in meetings and trainings as directed.
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Maintains internal reports related to record management duties.
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Operates a vehicle to pick up and/or deliver materials. Loads and unloads boxes from department vehicles on a regular basis.
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As assigned, operates warehouse order picker equipment to store and retrieve boxes from multi-level shelving system on a regular basis. Operates pallet jack to move pallets of boxes around the warehouse on a regular basis. Operates a hand truck to move boxes around the warehouse on a regular basis.
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Performs other duties as required.
Supervision Exercised: This classification does not have supervisory authority and requires no supervision or direction of others.
Supervision Received: Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.
Duties are performed in an office/computing center or warehouse environment. Requires lifting of heavy files/boxes and pulling files from shelves. Required to stand and/or walk for long periods of time. Must be able to safely lift and carry up to 35 lbs. Employees may be subject to a noisy environment and work at heights using mobile equipment. Position may require the operation of machinery and equipment, such as a forklift, pallet jack etc.; may be exposed to dust.
The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.
