Overview
Join our Midwifery team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a fast-paced healthcare setting.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service and clear communication.
- Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Verify insurance coverage, perform insurance verification, and handle medical billing processes including collections and CPT coding.
- Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly.
- Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations.
- Assist with patient intake procedures, including collecting demographic information and updating health histories.
- Support office management tasks such as filing, data entry, appointment reminders, and managing electronic health information system.
- Labeling and Submitting Lab-work
- Stocking, cleaning and general office upkeep
Requirements
- Proven experience in a medical office setting or healthcare environment with strong clerical skills.
- Familiarity with EMR/EHR systems such as plus but not required.
- Knowledge of medical terminology, ICD-9/10 coding, CPT coding, and Medicare guidelines.
- Ability to handle sensitive patient information in accordance with HIPAA standards.
- Excellent computer skills including proficiency in Google suite and typing a plus.
- Strong organizational skills with the ability to multitask efficiently in a busy clinic environment.
- Exceptional customer service skills combined with professional phone etiquette and attention to detail.
Pay: $19.00 - $20.00 per hour
Benefits:
Work Location: In person
