NOW HIRING A FULL-TIME BUSINESS DEVELOPMENT CENTER (BDC) REPRESENTATIVE AT SALINE CHEVROLET!!!
As a growing company, we are looking for a Full-Time Business Development Center (BDC) Representative! At Saline Chevrolet, we strive to be known as an employer of choice. In return for their hard work, our full-time employees receive competitive market wages, mentorship, medical, vision & dental insurance, a 401(k) retirement plan, paid time off, paid training, performance bonuses, and life insurance. Other available benefits offered (Accident, Critical Illness, Identity Theft Protection, Pet Insurance, etc.).
If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to meet you! This position offers an hourly base pay plus monthly performance bonuses based on appointments set and kept. Schedule is a 5-day work week with rotating Saturdays.
We are proud to be a drug-free workplace and a pre-employment drug screening is required. We are an Equal Opportunity Employer.
Responsibilities
- Respond promptly to inbound sales phone calls, internet leads, text messages, and online inquiries
- Contact prospective customers to schedule appointments for the Sales Department
- Follow up with previous customers and unsold prospects
- Build rapport with customers while delivering exceptional customer service
- Maintain consistent communication through phone, email, text, and CRM follow-up
- Accurately document all customer interactions in the dealership CRM
- Confirm upcoming appointments and perform appointment reminder calls
- Work closely with the Sales Team to ensure a smooth customer handoff
- Meet daily, weekly, and monthly appointment and performance goals
- Stay up-to-date on current vehicle inventory, specials, and dealership promotions
- Protect customer information by following all dealership privacy policies and procedures
Qualifications
- Customer service, call center, BDC, hospitality, retail, or sales experience preferred
- Excellent verbal and written communication skills
- Comfortable speaking with customers over the phone and through digital communication
- Strong organizational and time management skills
- Positive attitude with a customer-first mindset
- Ability to multitask in a fast-paced environment
- Strong computer skills and ability to learn dealership software
- Reliable attendance and consistent work history
- Bilingual preferred but not required
- Professional appearance and demeanor
- Great attitude & team player
- Must pass pre-employment screening (Background & Drug Screening)
Education & Experience
Requires a high school diploma or equivalent. Previous customer service, sales, appointment setting, or call center experience is preferred but not required. Must possess excellent communication skills, strong attention to detail, and the ability to provide outstanding customer service.
Why Do You Want to Work for Us?
Our business is booming and our company is growing, so come grow with us! At Saline Chevrolet, you'll play a critical role in creating an exceptional customer experience from the very first interaction. We pride ourselves on an honest and transparent approach to customer service and are committed to developing our employees through ongoing training and opportunities for advancement.
Many of our top-performing employees have grown into leadership, sales, finance, and management positions. If you're looking for a career with a company that invests in your success, apply today! We look forward to hearing from you.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Shift:
Work Location: In person
