At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.
Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.
Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!
Effective and consistent service of factory equipment. To consistently achieve production and cost targets on a short term (day to day) and long term (monthly/annual) basis, through effective management and upkeep of the processes, kit and systems, so as to ensure that we achieve our production targets, through the manufacture of products to the right quality and specification. Covering all aspects of food safety.
This will be achieved by ensuring that equipment is available for production, reactive maintenance is dealt with at speed, and accuracy. Developing a clear knowledge and understanding of the factory, products and machinery.
Role and Activity
- This is a hands-on role, providing visibility and accessibility on the factory floor and refraining from sitting in the workshop waiting for a call.
- Ensure that the machines are ready for smooth running during production at lowest waste levels.
- Keeping yourself updated of production plans & any changes. It is important to be proactive in finding out what is happening around you rather than waiting to be fed.
- Look for issues, and not wait to be told or instructed to complete a task
- Awareness of all machinery problems or any unfinished jobs.
- Ensure break downs are addressed in a speedy response.
- Create a “one person for one job” policy unless the job requires more or for training; never compromise safety.
- Ensure your work areas are operating under discipline, the workplace, workshop and stores are clean, organized and tidy by maintaining a clean as you go policy in all areas
- Ensure the machines produce products that meet customer specification, quality and food safety.
- Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in production
- Ensure that health and safety requirements are fully met and that a positive safety culture is maintained throughout the factory
- Ensure that you walk the talk and use the looking eyes, attend to the issues as and when they happen.
- Ensure you have significant Shop floor presence to monitor and control production line performance and take promptly corrective actions on issues.
- Promote the Froneri culture of treating the business as yours.
Stores
Spare parts are always correctly booked out and accounted for
Ensure Items for disposal are stripped for usable parts
Ensure parts to be replaced must be delivered to stores after obtaining new ones.
Treat store room like your own garage stores at home promoting ownership
Maintenance Tasks
Ensure that you only carry out required maintenance & only replace worn/ broken parts, providing feedback on frequency.
Drive the tasks through required work from observations and data, not just theoretical plans
Maintenance follows production, not the other way around
Ensure that maintenance tasks adhere to company food safety polices. Ensure that all parts and tools are sanitized before use on the production floor.
Ensure all working practices comply with company rules and procedures in order that you and any other persons using the area of work can do so safely.
Always keep full and up to date records of all equipment with maintained traceability
Treat all spends as if they are your own
Encourage dry production areas and report any ghost busting activities.
Measurable Outcomes
Production productivity
Balance maintenance on preventative vs planned rather than just corrective where it is feasible
Zero rejections for product food safety and quality issues
Daily, weekly, monthly production targets are fully met
Costs are maintained at/or below budgeted levels
Quality and improvement initiatives being implemented
An improving trend on the submitted weekly KPI’s
Levels of responsibility
All Factory processes and equipment.
Break down interventions, maintenance and improvements
Production Targets
Engineering budget
Health & Safety
Training and development to improve knowledge of all machinery
Impeccable hygiene standards always
BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.
We Take Ownership
- Stay committed to responsibilities from start to finish
- Make sound decisions and get into the right level of detail
- Apply resources to initiatives that add growth, improve efficiencies, or reduce waste
We Do What Is Right
- Choose transparency over convenience, even if it means difficult conversations
- Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
- Speak up when you see something that does not align to our values and policies
We Seek to Improve
- Strive to continuously improve and innovate to exceed expectations
- Value feedback from others and encourage open dialogue to understand how we can improve
- Learn from both successes and failures
We Are Better Together
- Ensure decisions are based on what’s best for the whole business
- Practice inclusion by seeking diverse perspectives
- Treat everyone with fairness and respect
POSITION QUALIFICATIONS
- 18 years of age or older
- Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
- Excellent interpersonal communication, math and problem-solving skills.
- Ability to work multiple shifts and/or schedules.
- High School diploma or GED or equivalent experience
- One-year related experience (preferred).
WORK ENVIRONEMENT
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
- Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
- Requires use of cold-protective PPE.
- May involve standing, lifting, and walking in refrigerated zones for extended periods.
- Fast-Paced: Workers often operate under strict timelines to meet production quotas.
- High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
- Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
- Repetitive hand and arm movements required.
- Must be able to stand for hours with frequent bending, reaching, and lifting.
- Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.).
- Team-Oriented: Workers collaborate to ensure smooth production and packaging.
The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $31.13 per hour.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
