The Sales Coordinator reports to the Director of Sales & Marketing
SKILLS:
- Detail-oriented with exceptional organizational skills
- Strong ability to multitask and perform well under pressure in a fast-paced environment
- Ability to work independently while contributing as a team worker
- Capable of completing tasks accurately and within deadlines
- Excellent computer skills, including proficiency in Microsoft Office, and Outlook. Knowledge of Delphi is a plus
- Positive attitude with a strong work ethic and a collaborative mindset
- Exceptional verbal and written skills in English language
DUTIES
- Assist the Sales and Catering department with day-to-day operations and tasks.
- Manage all incoming inquiries and phone calls, ensuring a prompt response.
- Distribute incoming leads to the appropriate sales managers.
- Prepare Banquet Event Orders (BEOs) and Resumes for events.
- Ensure the timely distribution of BEOs and Resumes to relevant departments.
- Assisting with reservation requests.
- Prompt communication throughout hotel with various departments
- Assist with billing tasks, ensuring accuracy before sending invoices to clients.
- Support the Director of Sales & Marketing with daily/weekly reports, marketing-related tasks, and various projects.
POSITION REQUIREMENTS
- Minimum of two (2) years of experience in the hospitality industry, including in the Sales and Events department.
- Familiarity with Delphi, OnQ, and PEP systems is preferred but not required.
- Advanced proficiency in Hilton brand-related programs is preferred.
- Professional proficiency in the English language, including reading, writing, and verbal communication.
- Strong experience with all MS Office programs (Word, Excel, PowerPoint, etc.) is required
- Flexible schedule and ability to work evenings and weekends based on hotel business needs
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Detroit, MI 48216 (Required)
Ability to Relocate:
- Detroit, MI 48216: Relocate before starting work (Required)
Work Location: In person
