COVE Concierge is seeking an exceptional individual to help support the launch and growth of our third territory while simultaneously redefining what world-class dementia care can be.
This is not a traditional management position, and it is not simply a care partnering role. This is an entrepreneurial opportunity for someone who wants to build something meaningful from the ground up while serving families with excellence.
As our Territory Manager & Lead Care Partner, you will become the face of COVE within your community. You will develop relationships with families and referral partners, conduct client assessments, help leadership develop a team of extraordinary Care Partners, and provide direct support to clients as the territory grows.
This role is ideal for someone who thrives in both professional and deeply personal environments. One moment you may be meeting with physicians, attorneys, or senior living leaders; the next, you may be sitting at a family's kitchen table helping them navigate one of the most difficult seasons of their lives.
We are not looking for someone to simply manage a territory. We are looking for someone to build one.
What You'll Do
- Represent COVE throughout your local community and cultivate trusted referral relationships.
- Meet with prospective families to understand their goals and conduct in-home assessments.
- Help develop and grow a new territory through thoughtful networking and business development.
- Deliver exceptional concierge-level support to clients through direct Care Partner visits as needed.
- Recruit, mentor, and help develop future Care Partners as the territory expands.
- Serve as the primary liaison between families, COVE Leadership, and community partners.
- Recognize opportunities, solve problems proactively, and contribute to the continued evolution of COVE's care model.
Who You Are
You are naturally curious, emotionally intelligent, and exceptionally observant.
You are equally comfortable presenting to a room of professionals as you are sitting beside someone experiencing one of life's most vulnerable moments.
You build trust quickly because people feel seen, heard, and respected in your presence.
You enjoy creating relationships, solving complex problems, and taking ownership of your work.
Most importantly, you are energized by building something that matters.
What We're Looking For
- Exceptional interpersonal and communication skills.
- Strong business development or relationship-building abilities.
- Professional presence with a high level of emotional intelligence.
- Entrepreneurial mindset and comfort working independently.
- Confidence navigating difficult family dynamics with maturity and discretion.
- Strong organizational and critical thinking skills.
- Ability to recognize subtle changes in clients and communicate concerns effectively.
- Genuine curiosity and a commitment to continual learning.
- A collaborative spirit with a deep respect for coaching and leadership.
- Passion for improving the lives of older adults and their families.
Healthcare experience is helpful but not required. We value judgment, emotional intelligence, professionalism, and character as much as technical experience.
What Success Looks Like
Success is measured by more than revenue.
It is reflected in the trust you build with families, the strength of your community relationships, the quality of Care Partners you help recruit, and the culture you establish within your territory.
You will play an instrumental role in introducing a new standard of dementia care to your community while helping shape the future direction of Cove.
Compensation
This position is designed for an entrepreneurial leader who is excited to grow alongside the business. Compensation includes a combination of direct client care earnings, territory growth incentives, and commission-based opportunities that increase as the territory develops.
As the market grows, so will the leadership opportunities, compensation, and long-term impact of this role.
Pay: $25.00 - $27.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Travel reimbursement
Work Location: In person
