Position Summary
Under general supervision of the Practice Manager and Supervisor, the Medical Assistant will function as a member of the clinical and clerical team and complete assigned daily tasks to ensure smooth day-to-day operations. The medical assistant will be responsible for rooming patients, answering incoming calls, directing calls as appropriate, and providing general office support with a variety of clerical and clinical activities and related tasks in both the front and back office.
Key Responsibilities
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Work closely with providers to assist in delivering world-class care to patients.
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Record patient medical histories, vital signs, or information such as test results in EMR systems.
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Provide a high level of customer service to all new and existing patients.
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Handle patient scheduling, inquiries, billing, and insurance verification.
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Assist providers during examinations by setting up exam rooms for procedures, performing simple tests, and assisting with venipuncture draws.
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Maintain cleanliness and sanitation in examination rooms and with instruments.
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Maintain materials and monitor expiration dates of exam room supplies.
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Maintain confidentiality of all patient information in accordance with HIPAA/Confidentiality rules and PHI regulations.
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Consistently supports and maintains the Mission, Core Values and expected customer service behaviors of the clinic/hospital by following all policies and the Code of Conduct.
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Performs other duties as assigned including cross training and possible travel to other clinics.
POSITION QUALIFICATIONS
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High school diploma or GED required.
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MA Certificate required. Registry preferred.
- One to three years previous admissions or medical office experience, or equivalent combination of education and experience preferred.
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Bilingual (Spanish/English) preferred
