Description:
JSC Management Group/Burger King Shift Manager is responsible for assisting with managing the daily operations of a single restaurant in accordance with Company standards for the assigned shifts. The shift manager manages the restaurant in the absence of the Assistant and General Managers.
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Is assigned supervising shifts throughout the week, during such times as being in exclusive charge of subordinates assigned to the shift
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Maintains order and discipline among employees supervised, including reprimands, verbal and written, suspensions, and recommendations of employment termination
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Supervises hourly employees in the preparation of menu items to ensure compliance with all JSC Management Group and Burger King Operations and Sanitation standards
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Supervises hourly employees to maintain a good level of Guest Service and to ensure orders are taken in a prompt, accurate, and courteous manner. Resolves guest complaints as required
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Prepares required administrative reports, as necessary
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Responsible for ensuring that all equipment and restaurant facilities comply with JSC Management Group’s Maintenance and Sanitation standards
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Responsible for assisting with proper ordering, accounting, and maintenance of all food and paper inventories
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Responsible for all cash controls and enforcement of JSC Management Group’s security policies
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Performs other responsibilities as directed by JSC Management Group’s policy/standards
Requirements:
If you are seeking the position of a Shift Manager with JSC Management Group/Burger King, the following are major requirements:
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1-2 years of first line supervisory or management experience from a restaurant or retail environment
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Ability to work a 40-hour work-week which will include nights, weekends, and holidays
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High school diploma or equivalent
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Basic computer skills
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Good written, verbal, math, and interpersonal skills required
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Valid driver’s license and personal transportation
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Outgoing personality
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Skilled in manning the front counter in a manner that is conducive to good guest services
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Competent in operating cash registers, accurately counting change, and other basic math skills
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Comfortable working in a fast-paced environment
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Ability to interact productively with co-workers and function well in a team environment
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Ability to resolve consumer issues with tact
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Ability to stoop, bend, wipe, reach, grasp, and lift
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Strong ability to move swiftly and perform duties in a confined workplace
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Strong ability to walk and stand through 8 hour shifts
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Ability to meet regulations concerning health risk issues about food handling
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Ability to meet and maintain Company uniform and grooming standards
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Ability to meet all necessary training requirements
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Possess exceptional Guest Service skills
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Ability to work effectively with a diverse group of people in a team environment
