We are looking for a top-tier personality team member to join our growing 5-star dental team. Professional, friendly customer service delivered in a courteous manner is the number one requirement for the opportunity.
Daily tasks include:
- Acquiring necessary dental records and documents via telephone, email, fax and all other forms of communication with other office locations/personnel.
- Answering multi-line telephone system
- Scheduling patients for appointments and re-call appointments in an efficient and productive manner.
- Providing outstanding customer service, maintaining positive relationships, and acting as a resource for everything related to office operations.
- Encourage patient referrals.
- Maintaining accounts receivable records and placing necessary collection calls to patients and insurance companies.
- Receiving payments from patients for services rendered and preparing bank deposits daily.
- Checking in and checking out patients
- All other duties as assigned.
Skills Required:
- Exceptional interpersonal skills.
- Willingness to adapt to/with change; be coachable
- Ability to work with interruptions and manage competing priorities.
- Exceptional verbal and non-verbal communication skills.
- Computer skills.
- Strong problem solving and presentation skills.
- Leadership skills (i.e. professionalism, discretion, integrity, honesty, and dedication).
- Ability to interpret data and use the information to create tactics for improving operational efficiency.
- Willingness to learn.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- If we charge $80 for a cleaning, the patient has insurance with 100% coverage, and the write-off is $10, how much do we expect from insurance, and how much does the patient pay? Write the answer in the subject line.
Experience:
- Dental Office: 2 years (Preferred)
- dental billing: 1 year (Preferred)
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Preferred)
- Dental office: 1 year (Preferred)
Ability to Commute:
- Shelby Twp, MI 48316 (Required)
Ability to Relocate:
- Shelby Twp, MI 48316: Relocate before starting work (Required)
Work Location: In person
