Job Overview
We are seeking an energetic and dynamic Coffee Shop General Manager to lead our vibrant team and ensure an exceptional customer experience. In this role, you will oversee daily operations, manage staff, maintain food quality standards, and drive profitability. Your leadership will foster a welcoming environment where both customers and team members feel valued and motivated. The ideal candidate is passionate about hospitality, possesses strong management skills, and has a proven track record in food service management, particularly within fast-paced coffee shop or casual dining settings. This paid position offers an exciting opportunity to shape the success of a thriving coffee shop while developing your leadership expertise.
Responsibilities
- Lead daily shop operations, ensuring smooth service flow and high-quality food and beverage delivery
- Manage staff scheduling, training, and development to build a motivated and efficient team
- Oversee food preparation, cooking, and food safety standards to guarantee compliance with health regulations
- Utilize POS systems such as Aloha POS, order processing, and sales tracking
- Control inventory levels, monitor stock rotation, and coordinate ordering to minimize waste and maximize profit
- Supervise kitchen management tasks including food production, quality control, and food handling procedures
- Conduct staff interviews, performance evaluations, and ongoing training to foster professional growth
- Analyze profit and loss statements to identify opportunities for revenue enhancement and cost reduction
- Maintain exceptional customer service standards by addressing guest concerns promptly and professionally
- Ensure adherence to food safety protocols, sanitation standards, and hospitality best practices
Qualifications
- Proven experience in quick service or fast food restaurant management with a focus on coffee or casual dining environments
- Strong background in food preparation, cooking, and food safety management
- Familiarity with POS systems, such as Aloha POS expertise required
- Demonstrated leadership skills in supervising teams within hospitality or food industry settings
- Experience managing inventory control, and budgeting.
- Excellent communication skills for team training, staff management, and customer service excellence
- Ability to handle multiple responsibilities efficiently in a fast-paced environment
- Prior experience in hotel or catering settings is a plus; barista or coffee experience is highly desirable
- Basic math skills for financial transactions and inventory calculations
- Knowledge of food safety regulations and hospitality industry standards
Join us as a Coffee Shop General Manager where your leadership will inspire teams, delight customers, and drive our success forward!
Pay: $47,000.00 - $52,000.00 per year
Benefits:
- Employee discount
- Paid training
Work Location: In person
