Are you the kind of person who notices the little things that make a guest's stay unforgettable? Do you thrive in a fast-paced environment where no two days are the same? Can you jump from solving an operational challenge to celebrating a team win without missing a beat?
If so, we may have the perfect opportunity for you.
We're looking for an energetic, hands-on Assistant General Manager to help lead our team at the Beachside Resort Panama City Beach. This isn't a corporate cookie-cutter environment. Our hotels have personality, character, and a commitment to creating memorable guest experiences - and we're looking for someone who brings that same spirit to work every day.
Job Overview
As Assistant General Manager, you'll be the General Manager's right hand and a key leader within the hotel. You'll help keep operations running smoothly while inspiring your team to deliver exceptional hospitality.
Responsibilities
- Leading and supporting front desk, housekeeping, and hotel operations teams
- Coaching and developing employees to help them succeed
- Resolving guest concerns and turning challenges into positive experiences
- Monitoring hotel performance, service standards, and operational efficiency
- Assisting with budgeting, staffing, scheduling, and revenue goals
- Helping create a positive, engaging workplace culture
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum 2 years of hotel supervisory or management experience.
- Previous experience in front office, guest services, operations, or department leadership roles preferred.
- Experience managing teams, scheduling staff, and overseeing daily hotel operations.
- Independent hotel experience is a plus.
- Strong leadership, communication, and team development skills.
- Passion for delivering exceptional guest service and resolving guest concerns.
- Knowledge of hotel operations, including front desk, housekeeping, and property management systems.
- Ability to multitask, solve problems, and make sound decisions in a fast-paced environment.
- Experience with scheduling, staffing, budgeting, and operational performance.
- Flexible availability, including nights, weekends, and holidays.
- Professional, positive attitude with a hands-on approach to leadership.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
