Description:
Martindale Feed Mill is currently seeking a full-time Office/Order Clerk.
The ideal candidate will have strong customer service skills. This role is key to maintaining customer relationships.
Pay: $15-$18/hour, based on experience.
Requirements:
Key Responsibilities:
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Receive and process customer orders via phone, mail, and electronic platforms
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Accurately input customer information and order details into the system
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Coordinate with internal departments to ensure timely order fulfillment and delivery
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Provide product recommendations based on customer needs
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Maintain clear communication with customers regarding order status and updates
Requirements:
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High school diploma or GED required
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Previous experience in a similar role preferred
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Proficiency in computer applications, including word processing, spreadsheets, and database systems
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Willingness to learn and participate in on-the-job training
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Strong interpersonal skills and the ability to build positive customer relationships
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Ability to handle customer concerns calmly and professionally
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Clear and effective written and verbal communication skills
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Excellent time management skills and the ability to collaborate effectively with multiple departments
We're looking for someone who thrives in a fast-paced environment, has excellent communication skills, and values accuracy and customer satisfaction.