The Casino Service Cocktail Server is responsible for serving beverages to guests and assuring that the wants and needs of guests are consistently exceeded.
- Provides prompt, efficient, and friendly service of drinks ordered.
- Properly inputs of each order into the POS system.
- Complies with all department rules, regulations, policies, procedures and internal controls and all local, state, and federal rules and regulations as they pertain to the service of liquor.
- Complies with S.M.A.R.T. or I.P.S. training.
- Prepares set-ups and properly garnishes drinks.
- Retrieves used glasses.
- Responsible for proper balance of server bank where applicable.
- Attends periodic meetings and training sessions.
- Promotes positive public and employee relations.
- Presents oneself in a neat and clean appearance at all times.
- Performs other duties as assigned.
Requirements:
- Must be at least 21 years old.
- High school Diploma or education equivalent required.
- Previous customer service experience preferred.
- Ability to interact with mobile devices and touch screen technology
- Previous experience using Smart Phones and/or Tablets applications strongly preferred.
- Demonstrates commitment to guest service excellence and ethical conduct.
Gaming License Required? Yes
Other Certifications? Sanitation, ServSafe
