Overview:
The HR Assistant provides professional customer service and ensures that employee and visitor needs are met. Answers phones, direct calls and takes accurate, detailed messages. Ensures that the lobby/hallway is always neat, clean and well organized.
Responsibilities:
- Maintains a professional front office.
- Consistently practices professional phone etiquette.
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Answers general HR questions.
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Accurately takes messages and relays information to HR Staff.
- Assists with projects that can be performed at the front desk, such as:
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File Maintenance
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Information packets for benefits, new employees and orientation
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Assists with returning checks to Payroll
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Processes Verifications of Employment and Verification of Income.
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Assists with creating ID badges as directed.
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Assists candidates with online application process as needed.
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Processes Federal and State withholding forms.
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Maintain employee licensures/certifications
- Completes EDD Employer Claim Forms.
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Enters HRIS employee changes into HRIS System.
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Logs garnishment documents and scans to Payroll in a timely manner.
- Logs Subpoena documents and coordinates processing in a timely manner.
- Receives incoming paperwork and distributes to appropriate staff member the same day.
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Maintains an organized desk area to ensure items are not misplaced or lost.
- Distributes in-coming mail on a daily basis.
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Consistently demonstrates good health and safety habits, and proper body mechanics.
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Assists recruiter with on-boarding process as needed.
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Practices Infection Control and Universal Precautions techniques.
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Demonstrates and promotes dependability through consistent attendance and punctuality.
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Demonstrates an understanding of all emergency procedures and codes.
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Actively promotes a safe work environment.
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Attends required in-service training classes.
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Attends 80 percent of staff meetings; although meetings may be informal.
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Answers telephones, assists walk-in traffic.
- Assists HR staff as needed.
- Assists with filing and file maintenance.
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Able to meet the basic health requirements for employees of San Gabriel Valley Medical Center, including required tests and TB skin test or chest x-ray.
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Emotional maturity to carry out the duties of the position.
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Demonstrates an understanding of quality issues and performance improvement processes.
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Participates in performance improvement teams and processes as directed.
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Extends special attention and sensitivity to all patients, visitors, physicians and fellow associates.
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Assists in maintaining an atmosphere of cooperation with other departments and allied professionals.
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Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
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Demonstrates the ability to participate in and/or implement team decisions.
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Actively participates in and encourages actions that promote good public relations with patients, families, visitors and the community.
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Accepts change as an opportunity for growth, learning and development; adapts to changing procedures and goals in a cooperative and positive manner.
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Maintains confidentiality regarding employee information.
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Handles difficult situations discretely and in a professional manner.
Qualifications:
Education/Training/Experience
High school graduate or equivalent required.
Requires basic computer skills, good communication, organizational & prioritization skills.
One year Human Resources experience preferred.
Licenses/Certifications:
None
