Circle of Care:
Circle of Care Colorado is an In-Home Support Services (IHSS) agency assisting families in Colorado with providing a more comfortable, personal way to care for children with special needs within the comforts of home. Working with Circle of Care Colorado allows you the opportunity to select an attendant of your choice, or be your own child’s assigned IHSS caregiver.
Circle of Care Colorado is managed by a small team of compassionate professionals with over 30 years of experience in the healthcare field. When the most precious lives are on the line, Colorado families can count on Circle of Care to be an active partner in managing home health maintenance services.
CCC - Client Service Manager
Job Overview
Client Relationship & Retention
Serves as the main point of contact for all non-clinical questions or concerns between clients, caregivers, and office staff, using clear communication, critical thinking, and problem-solving skills.
Onboarding, Medicaid Navigation & Rate Negotiation
Service Delivery & Compliance Oversight
Demonstrates working knowledge of Colorado Medicaid requirements, HCBS and CFC program rules, Circle of Care software systems, internal processes, policies, and procedures.
Operational Performance & Monitoring
Monitors missing or late eCharts, overtime risks, missed coverage, and gross profit margins, taking action to improve results.
High level of professionalism, integrity, accountability, and follow-through; a motivated self-starter.
Physical & Travel Requirements
Additional Job Description Information
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EEO Statement:
MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.
