JOB ROLE AND SUMMARY
Seeking a reliable retail cashier for a CBD shop located in East Downtown Austin. You are responsible for greeting and assisting consumers, collecting payments, and responding to all inquiries, including direct messages and social media. You will be the direct contact for customer support and providing information about the store front, products and how they can help the customer. In addition, you will be responsible for conducting sales transactions for the consumers, cleaning the retail premises and arranging products—making sure that everything is well-positioned and “stocked to our standard” for an organized and neat display.
A. Duties and Responsibilities
1. Greets customers and responds to their questions and issues.
2. Opening and closing duties which include set-up and cleaning.
3. Operates point of sale (POS) terminal – we are currently using Square with no plan to change.
4. Processes credit and debit means of payment.
5. Administers sales transactions between the consumers and the company.
6. Examines product defects from the purchased items and processes exchanges and refunds.
7. Issues receipts of the purchased items and handles coupon or voucher deals.
8. Stocks products and ensure that the products are organized and correctly labeled.
9. Keeping a friendly and professional attitude for every transaction.
10. Participation in social media is preferred – sharing store content, engaging with our audience, and representing the brand online.
B. Skills
1. High precision in terms of financial counting and calculation.
2. Exemplary written and oral communication skills.
3. Must be detail-oriented and highly vigilant of the surroundings.
4. Must have the ability to multitask without disrupting the quality of the results.
5. Highly amiable and welcoming to the consumers, as well as the co-workers.
6. Must possess the ability to assert grace under pressure and troubled instances.
7. Understands basic statistical reports and mathematical equations.
8. High passion for the hemp/cannabis industry and a genuine desire to help people find the right products for their needs – this is a must.
9. Unwavering respect for regulatory compliance – including age verification, product labeling, and all applicable Texas hemp laws – is a must.
C. Qualifications
1. Must have at least two years of experience in the customer service or sales field.
2. Must have a High School diploma or equivalent.
3. Must have good work references that prove honesty and reliability.
4. Must have reliable transportation.
5. Interested in gaining knowledge about cannabinoids such as CBD and Delta variants.
6. Interested in learning about CBD, hemp and hemp derived products.
7. Available for attending workshops or light coursework (1–3 per year) to broaden knowledge on cannabis and related products.
D. Benefits
1. Schedule flexibility
2. Compensation plus tips
3. Education on all hemp and hemp derived products
4. Employee discount on products
5. Friendly and relaxed atmosphere
Shift Hours
Saturday 9:30am to 9pm
Sunday 10:30am to 6pm
Pay: $17.00 per hour
Benefits:
Work Location: In person
