If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Representative and be part of a dynamic company that values its employees.
Primary Job Duties
- Initiate and respond to designated customer and supplier inquiries about order status, changes, or cancellations.
- Prepare purchase orders and send copies to suppliers and to departments originating requests.
- Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
- Perform buying duties when necessary.
- Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
- Review requisition orders to verify accuracy, terminology, and specifications.
- Prepare, maintain, and review purchasing files, reports and price lists.
- Track the status of requisitions, contracts, and orders.
- Calculate costs of orders, and charge or forward invoices to appropriate accounts.
- Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
- Compare suppliers' bills with bids and purchase orders to verify accuracy.
- Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
Job Summary
- Enter Trade Agreements
- Enter SO
- Customer Communications
- Order Confirmation
- Production Updates
- Order Delays
- Customer Supplied material needs.
- Month End activities
- Consumption of Scrap
- Labor Entry
- End job
- Part number Entry
- Bom Entry
- Formula Entry
- Maintain Customer Quotes
- Enter PO for customer supplied materials.
- Firming Production Jobs and batches
Education and Experience
Required - High School Diploma - or the equivalent (for example, GED)
Preferred - Associate's Degree (or other 2-year degree)
OR an equivalent combination of education and Experience.
Technology
Electronic mail software
Enterprise resource planning ERP software
Inventory management software
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Ability to Commute:
- Elkhorn, WI 53121 (Required)
Work Location: In person
