Overview
We are seeking a highly organized and professional Front Desk Receptionist and Administrative Assistant to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong computer skills, excellent communication abilities, and experience in office management or clerical support. Bilingual proficiency is a plus. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.
Responsibilities
- Greet visitors and clients with professionalism and courtesy, managing multi-line phone systems with excellent phone etiquette
- Manage front desk operations, including scheduling appointments and maintaining a welcoming environment
- Handle data entry, filing, and document proofreading to ensure accuracy and organization
- Utilize Microsoft Office Suite, Google Workspace, and QuickBooks for administrative tasks such as calendar management, bookkeeping, and record keeping
- Support office management tasks including supply ordering, mail distribution, and general clerical duties
- Provide customer support via phone, email, or in person, addressing inquiries efficiently
- Assist with medical or mental health receptionist duties as needed, including patient check-in/out and appointment scheduling
- Maintain organized records and ensure confidentiality of sensitive information
- Support personal assistant tasks such as calendar management and time management for executives or team members
Experience
- Prior office experience or administrative support experience is preferred
- Proficiency with multi-line phone systems, Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry tools
- Experience with bookkeeping is a plus
- Bilingual skills are highly desirable to serve diverse client needs
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills with professional phone etiquette
- Familiarity with clerical tasks such as proofreading, filing, and calendar management
- Previous experience in customer service or support roles enhances suitability for this position
This role requires a proactive individual who can adapt quickly to changing priorities while maintaining professionalism. The successful candidate will be an integral part of our team dedicated to delivering outstanding service and operational excellence.
Work Location: In person
