Provide technical assistance and support for strategic, inter-departmental City computer operating systems and related system software and hardware components including cloud-based and on-premise systems; Perform a variety of complex systems analysis duties in the installation, testing, maintenance and support of central computer hardware and system software including emerging technologies and perform a variety of technical tasks relative to assigned areas of responsibility. Employees at this level may also assume Enterprise System Architecture responsibilities and/or major project management responsibilities.
The position manages both Windows Server and Linux server environments (Oracle Linux and RHEL), administers Oracle OCI and AWS gateway cloud services, and supports Microsoft Hyper-V virtualization infrastructure.
Candidates are expected to demonstrate strong proficiency in PowerShell scripting, Python scripting, Microsoft 365 administration, and Linux shell scripting (bash/Python), as all Linux servers are managed primarily through scripts.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.
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Provide advanced technical assistance and support for strategic City computer systems/servers and related system software and hardware components.
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Perform a variety of complex systems analysis and programming duties in the design, development, implementation and maintenance of information systems and supporting computer hardware and software.
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Evaluate, install, test, and implement new central hardware, operating systems or systems software packages; install new versions, releases or maintenance levels of existing operating systems and related components.
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Detect, isolate and resolve computer system problems utilizing vendor coordination and support as needed and implement appropriate bypasses or other resolutions.
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Participate in system administration activities including setting up and monitoring backup processes, adding new users, modifying user/group profiles, monitoring and tuning system/server resources.
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Provide technical direction to members of the systems programming staff and members of Information Technology Projects.
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Coordinate technical activities among the systems programming staff and with other Information Technology entities within City government and external agencies.
SUPPLEMENTAL FUNCTIONS:
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Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems.
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May act in the role of management reporting to the Department Director from time to time.
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Perform related duties and responsibilities as required.
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Master's degree from an accredited college or university in information systems, or computer science;
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Two (2) years experience in systems programming or system administration.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's license, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
Environmental:
Office and computer room environment; exposure to computer screens.
Physical:
Essential and supplemental functions may require maintaining physical condition necessary for prolonged sitting and extensive use of computer keyboard; may load, unload, and operate a server lift device.
