Job Overview
We are seeking a dynamic and energetic General Manager to lead our bustling wine and cocktail bar/restaurant operation. In this pivotal role, you will oversee all aspects of bar and restaurant management, ensuring exceptional customer service, efficient food and drink operations, and a vibrant team environment. Your leadership will drive the success of the restaurant by fostering a positive atmosphere, maintaining high standards of food safety and quality, and implementing innovative strategies to enhance guest satisfaction. This role offers an exciting opportunity for a motivated hospitality professional to make a significant impact in a fast-paced, customer-focused setting.
Duties
- Lead daily bar/restaurant operations, including managing staff schedules, overseeing food and drink preparation and service, and ensuring smooth shift transitions.
- Supervise and train staff on food and drink handling, safety protocols, customer service standards, and POS systems (TouchBistro).
- Monitor inventory levels meticulously, control food and drink costs, and manage ordering processes to minimize waste while maintaining quality.
- Oversee cash handling procedures, reconcile daily sales reports, and ensure compliance with financial policies.
- Maintain strict adherence to health regulations and food safety standards across all kitchen, bar and dining areas.
- Implement staff training programs focused on culinary skills, customer engagement, and operational excellence.
- Manage customer relations by addressing concerns promptly, ensuring memorable dining experiences, and fostering repeat business.
- Coordinate with kitchen and bar teams on food/drink production schedules and special promotions.
- Drive continuous improvement initiatives in service delivery, team performance, and operational efficiency to meet business goals.
Skills
- Extensive experience in food, wine and cocktail service management within casual dining environments.
- Strong knowledge of POS systems. TouchBistro knowledge a plus!
- Proven ability to supervise teams effectively through interviewing, training & development, and performance management.
- Expertise in inventory control, budgeting, cost analysis, and food and beverage management to optimize profitability.
- Excellent leadership skills with a background in hospitality management or bar and restaurant management roles.
- Deep understanding of food and beverage safety standards, culinary techniques including cooking and food preparation skills.
- Exceptional customer service skills with the ability to handle complaints professionally and foster positive guest experiences.
- Experience managing kitchen operations with a focus on food and beverage production, bar services, and overall food handling procedures.
- Ability to oversee shift management seamlessly while maintaining high operational standards under pressure.
- Strong communication skills for team coordination, staff training sessions, and stakeholder engagement. Join us as we create memorable dining experiences through passionate leadership! This is an inclusive role that values diversity in hospitality expertise—whether you bring fine dining experience or casual restaurant know-how—and offers a rewarding environment for those eager to lead with energy, confidence, and excellence!
Pay: $65,000.00 - $95,000.00 per year
Work Location: In person
