We are looking for an Entry Level Account Associate to help introduce customers to the benefits of AT&T Services. This is an opportunity to build real-world experience in customer engagement, account management, sales, and business development while working in a fast-paced, team-oriented environment.
As an Entry Level Account Associate, you’ll work directly with customers to understand their needs, explain available AT&T connectivity options, and help guide them through the enrollment process. You’ll develop valuable communication and sales skills while learning how to build strong customer relationships and manage accounts from start to finish.
We believe entry-level doesn’t have to mean standing still. Our team provides hands-on training, mentorship, and opportunities for advancement based on performance. If you're motivated, personable, and ready to develop professionally, this is a chance to build a foundation for a long-term career.
What You'll Do
As an Entry Level Account Associate, your responsibilities will include:
- Engage directly with customers and introduce them to AT&T connectivity services
- Learn and communicate key product and service information
- Identify customer needs and recommend appropriate solutions
- Assist customers with the enrollment process and account setup
- Build positive, professional customer relationships
- Support customer acquisition and retention efforts
- Work toward individual and team sales goals
- Maintain accurate account and customer information
- Communicate customer feedback and insights to the team
- Collaborate with teammates to improve the overall customer experience
- Represent Offshore Management and AT&T with professionalism
- Develop your skills in sales, customer engagement, account management, and communication
What We're Looking For
You don't need previous sales or account management experience to succeed here. We provide training and hands-on support to help you learn the role.
The ideal Entry Level Account Associate is:
- Confident and comfortable communicating with customers
- Friendly, outgoing, and approachable
- Motivated by goals and personal achievement
- A strong communicator who enjoys building relationships
- Organized and attentive to detail
- Adaptable and comfortable in a fast-paced environment
- A team player who enjoys collaborating with others
- Eager to learn new sales and customer engagement skills
- Interested in developing a career in account management, sales, or business development
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Paid training
- Professional development assistance
- Referral program
Work Location: In person
