REACH, Inc. | Juneau, Alaska
Lead Compliance. Improve Quality. Protect the Mission.
REACH, Inc. is seeking an experienced Compliance & Quality Assurance Director to lead organization-wide compliance, quality improvement, regulatory readiness, and risk management for one of Alaska's premier nonprofit organizations serving individuals with intellectual and developmental disabilities.
This is a highly visible executive leadership role responsible for ensuring our organization remains compliant, audit-ready, and committed to continuous quality improvement while supporting person-centered services across the organization.
If you're energized by building systems, solving complex regulatory challenges, leading quality initiatives, and partnering with executive leadership to strengthen organizational performance, this role offers an exceptional opportunity to make a lasting impact.
What You'll Do
As Compliance & Quality Assurance Director, you will:
- Lead REACH's organization-wide compliance program
- Develop quality improvement strategies and measurable outcomes
- Serve as the organization's compliance expert and trusted advisor
- Oversee regulatory readiness, audits, surveys, investigations, and corrective action plans
- Serve as the organization's HIPAA Privacy and Security Officer
- Lead policy development and governance
- Monitor organizational risk and ensure timely compliance with regulatory requirements
- Develop dashboards and executive reporting for leadership and the Board
- Oversee quality assurance operations through the Quality Assurance Manager
- Partner with Finance, Human Resources, Operations, Billing, and Program leaders to strengthen compliance across the organization
Why This Role Matters
Compliance isn't just about checking boxes.
At REACH, compliance protects the people we serve.
Your leadership will directly support:
- Person-centered services
- Regulatory excellence
- Organizational accountability
- Risk reduction
- Continuous quality improvement
- Medicaid and licensing compliance
- Organizational readiness for audits and accreditation
You'll help build systems that allow our programs—and the individuals we support—to thrive.
We're Looking For Someone Who Has
- Bachelor's degree in Healthcare Administration, Business, Compliance, Health Services, Social Services, or related field
- 5+ years of progressive leadership experience in healthcare, human services, disability services, or behavioral health
- 2+ years overseeing Medicaid, Medicare, or Medicaid Waiver compliance
- Experience leading compliance initiatives across multiple departments
- Strong knowledge of HIPAA, quality improvement, audits, investigations, and risk management
- Experience interpreting regulations and translating them into operational practices
- Supervisory or organizational leadership experience
- Relevant compliance, quality, privacy, or healthcare certifications are a plus
Why You'll Love Working at REACH
REACH is committed to improving lives through person-centered supports and services.
You'll join an executive team that values collaboration, integrity, accountability, innovation, and continuous improvement while making a meaningful difference for individuals and families throughout Southeast Alaska.
If you're looking for an opportunity where your expertise in compliance and quality can directly improve lives, we'd love to hear from you.
Equal Employment Opportunity
REACH, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are valued and respected. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.
REACH is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation, please let us know.
Work Location: In person
