Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help streamline clinic operations, ensure accurate documentation, and foster a welcoming environment for all patients. If you thrive in fast-paced settings and have a passion for healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly, verify insurance information, and assist with patient intake processes using electronic health record (EHR) system eClinicalWorks
- Schedule appointments efficiently utilizing medical scheduling software and coordinate with clinical staff to optimize clinic flow
- Verify insurance coverage, perform insurance verification, and handle medical billing and collections accurately in compliance with HIPAA regulations
- Manage patient records by updating and reviewing documentation to ensure accuracy and confidentiality in accordance with clinical confidentiality policies
- Answer multi-line phone systems professionally, providing information or directing calls to appropriate personnel while maintaining excellent phone etiquette
- Process payments
Skills
- Proven experience in a medical office environment with strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Proficiency in insurance verification
- Excellent computer skills including Microsoft Office suite
- Strong understanding of HIPAA regulations and clinical confidentiality policies to safeguard patient information
- Exceptional customer service skills paired with effective phone etiquette and multi-tasking abilities in a busy front desk setting
- Knowledge of medical terminology, and health insurance processes to facilitate smooth clinic operations
- Experience with electronic health records management, documentation review, and office management procedures
Join us to make a meaningful impact in healthcare delivery! We value energetic professionals who are committed to providing outstanding patient service while supporting the administrative backbone of our clinic. Your expertise will help create a seamless experience for every patient who walks through our doors!
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
