Alliance for Community Empowerment, Inc.
Job Description
JOB TITLE: Case Worker DEPT: Supportive Services
REPORTS TO: Program Coordinator FLSA: Non-exempt
SALARY RANGE: Grade 5
Position Summary:
The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.
Key Responsibilities:
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Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs.
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Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency.
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Provide referrals and follow up with community resources to address clients’ social service and health needs.
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Collaborate with clients to create and implement personalized action plans with clear goals.
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Support clients in achieving economic independence through goal-oriented planning.
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Conduct follow-ups with clients at least every six months and annually to monitor progress.
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Advocate on behalf of individuals and families to ensure they receive the necessary support.
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Utilize CAPTAINS case management and other required software proficiently.
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Participate in interdisciplinary case conferences to coordinate services effectively.
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Maintain knowledge of local social service and health agencies, fostering strong referral partnerships.
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Develop and maintain a community resource database for client support.
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Prepare reports and enter client data accurately into the system.
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Perform other related duties as assigned.
Qualifications:
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Education & Experience:
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Bachelor's degree in Human Services or a related field with at least one year of experience in human services.
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OR Associate degree in Human Services or related field with at least two years of experience.
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OR High School diploma with three years of experience in human services.
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Knowledge of social service and health agencies in the Greater Bridgeport area.
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Strong verbal, written, and interpersonal communication skills.
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Bilingual communication skills (oral and written) are a plus but not required.
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Proficiency in computer use, including case management systems.
PHYSICAL REQUIREMENTS
HOURS/DAY
0-1 1-2 2-4 4-7
Standing X
Sitting X
Reaching X
Driving X
Walking X
Twisting X
Squatting X
Lifting X
Bending X
Gripping X
Keyboard Use X
