What makes Williams Hotel Group a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
Here's what we have to offer you:
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Competitive Pay
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Fun place to work
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Clear path for growth and career advancement
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Hotel Discounts
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Paid Vacation
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Health, Vision, and Dental Insurance Benefits
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401k with company match
Job Summary
The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Education & Experience
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical Requirements
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Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
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Ability to perform repetitive tasks with accuracy
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Ability to lift, carry, pull and push up to 30 lbs and up to 50 pounds throughout a shift
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Ability to work in varying temperatures.
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May be exposed to mechanical, electrical, chemical and fume hazards
General Requirements
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Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
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Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
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Must be able to multitask and prioritize departmental functions to meet deadlines.
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Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
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Attend all hotel required meetings and trainings.
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Maintain regular attendance in compliance with brand standards, as required by scheduling, which will vary according to the needs of the hotel.
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Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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Comply with brand standards and regulations to encourage safe and efficient hotel operations.
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Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
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Must be able to cross-train in other hotel related areas.
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Ability to read, write and communicate effectively in English, both written and verbal
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Must be able to maintain confidentiality of information.
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Must be able to show initiative, including anticipating guest or operational needs.
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Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times
Fundamental Requirements
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Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
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Understand operation of washing machines and dryers.
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Load and unload washes according to standards.
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Wash and dry all dirty linens, towels, rags, etc.
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Sort all hotel linen according to type, color, size, etc.
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Pre-treat all stained linen before washing.
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Clean dryer filter daily and maintain all equipment as trained.
- Operate iron as per standard and ensure that it is shut off at the end of day.
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Sweep and mop laundry floors, storing all linens off the floor.
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Fold towels and linens.
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Remove and sort dirty linens and towels from laundry carts.
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Keep laundry carts clean and free of debris.
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Maintain clean work area.
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Sort clean laundry according to type and load carts.
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Ensure overall guest satisfaction.
