Sales Solution Engineer
United States | Remote (Preference West Coast)
About the Role
Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.
Technology Tools
-
Languages & Frameworks: Java/J2EE, .NET, JavaScript
-
Integration Standards: REST/SOAP/ESB
-
Platforms: Enterprise Content Management (ECM) Platforms
-
Internal Toolsets: Hyland Software Toolsets
Your Role Responsibilities — Here's What You'll Do
-
Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.
-
Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.
-
Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.
-
Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.
-
Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.
-
Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.
Role Essentials — What You Bring
-
Bachelor's degree or an equivalent combination of education and experience.
-
Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.
-
Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.
-
Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.
-
Up to 60% travel time required.
What We'd Like to See — Preferred Skills
-
Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.
-
Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.
-
Excellent collaboration and communication skills — able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.
-
Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.
-
Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.
-
3+ years hands on experience selling techical related services
Benefits
401(k) Retirement Savings | Flexible Schedule | Paid Time Off | Medical, Dental & Vision | Volunteer Paid Time Off | Wellness Reimbursement | Paid Parental Leave | Sabbatical Program
