Restoration Project Manager
RestoPros of Milwaukee – Greater Milwaukee Area
Pay: $60,000 – $100,000 per year (DOE) + performance incentives
Job Type: Full-time
Schedule: Day shift with on-call rotation
Work Location: Field-based (residential & commercial job sites)
About RestoPros of Milwaukee
RestoPros of Milwaukee is a fast-growing restoration company serving residential and commercial clients across the Greater Milwaukee Area. We specialize in water, mold, fire, and smoke damage restoration and are known for delivering a white-glove customer experience during stressful situations.
We are looking for a Restoration Project Manager who wants real ownership, clear systems, and long-term growth.
Job Summary
The Restoration Project Manager is responsible for managing restoration projects from initial inspection through mitigation execution. This role combines field inspections, customer communication, documentation, and project coordination to ensure jobs are started correctly, run efficiently, and meet customer and insurance requirements.
You will act as the primary on-site representative for RestoPros while coordinating with internal teams, mitigation crews, and insurance partners.
Key Responsibilities
Inspections & Scoping
- Perform on-site inspections for water, mold, fire, and smoke losses
- Identify category/class of loss and affected materials
- Complete moisture mapping using meters, hygrometers, and thermal imaging
- Capture detailed photos, videos, and readings
- Create accurate initial scopes and job summaries
Project Management & Coordination
- Coordinate mitigation crews, subcontractors, and internal teams
- Support scheduling, priority response, and resource allocation
- Review job documentation for accuracy, compliance, and billing
- Monitor production costs related to equipment, labor, and materials
- Identify potential supplements or reconstruction needs
Customer Communication
- Serve as the primary point of contact during early project stages
- Clearly explain findings, scope, timelines, and next steps
- Provide professional, empathetic, white-glove service
- Maintain clear communication with homeowners, property managers, and vendors
Insurance & Documentation
- Collect claim information, adjuster contacts, and coverage details
- Ensure all authorizations, signatures, and required forms are completed
- Provide clean documentation packages for estimating and billing
- Support insurance communication with proper evidence
Quality & Safety
- Follow IICRC standards and company protocols
- Perform job-site safety assessments
- Maintain professional appearance, vehicle, and equipment standards
Qualifications
- Valid driver’s license and clean driving record
- 2+ years of experience in restoration, construction, or related field
- Knowledge of water mitigation and restoration workflows
- Experience using moisture meters and inspection tools
- Strong communication and customer service skills
- Ability to lift up to 50 lbs and work in attics, crawl spaces, and confined areas
- IICRC certification preferred (or willingness to obtain)
- Xactimate or restoration CRM experience preferred
Benefits
- Competitive salary with performance incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional training and certification support
- Company vehicle, tools, and branded gear
- Clear growth path: Project Manager → Senior PM → Operations Leadership
- Supportive, high-performance team environment
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- Opportunities for advancement
- Professional development assistance
- Referral program
Application Question(s):
- Do you have a valid IICRC Certification certification?
License/Certification:
- Driver's License (Preferred)
Work Location: In person
