Renewal by Andersen, your locally owned, premier window and door replacement company is seeking an experienced trainer to be responsible for the development of our in-house Certified Master Installer training program. This position will lead the execution and delivery of curriculum in both classroom and in-field settings; as well as continual evaluation of installation crews, training materials, and courses to having a successful training program and maintain consistency across all installation teams.
Responsibilities:
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Conduct the onboarding and training of new employees and current install teams
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File and maintain training and employee records
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Assess, develop, implement, and promote training courses and stay up-to-date on best practices
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Collaborate with all in-field and operations teams to ensure Standard Operating Procedures (SOP) adherence
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Promote healthy feedback for continuous operational improvement
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Collaborate with Installation Project Managers, Crew Managers, and Operations Leadership
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Inspect, evaluate and review progress of training of installers
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Maintain high standards of installation and service to exceed customer expectations
Benefits:
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Full medical, dental, life and disability insurance plans
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Company matched 401K
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Generous paid vacation and holidays
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Paid training
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Bonus program
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The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
Requirements:
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Strong computer skills in Microsoft Office, Excel, Word, PowerPoint, Adobe Acrobat, rForce, as well as all current applications used in office and in the field
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Ability to maintain a positive and professional work environment
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Continued education within the Renewal by Andersen network
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At least two years experience with window and door installation, OR five years of owning/creating training processes/in a teaching role
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Strong critical thinking skills
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Excellent written, verbal and interpersonal skills
- Valid drivers license and eligibility to operate company provided vehicle
- Flexible schedule, in office hours and ability to travel as needed
- Capable of lifting 60lbs with occasional field work, lift heavy objects, climb ladders, perform physically demanding tasks, etc., as related to window installation
- Ability to sit/stand for extended periods of time
- Ability to work on a computer for extended periods of time
