For over 45 years Sierra Neurosurgery Group has been Northern Nevada's leader in providing exceptional spine, brain, and pain management care. We are currently looking for a friendly Medical Procedure Scheduler (Pain Management) to join our dynamic and knowledgeable team.
We are a 2021, 2023, and 2024 "Best Places to Work" winner! By joining our team, you receive competitive medical, dental, and vision benefits along with options for life insurance and retirement savings. We believe in collaboration and working hard, but with some fun thrown in, too!
Working at Sierra Neurosurgery Group means that you will have access to competitive medical, dental, and vision benefits along with options for life insurance and retirement savings with company contribution. You will also have the opportunity to work with kind, knowledgeable professionals dedicated to high levels of care to our patients. We offer competitive salary and the opportunity to work with the area’s leading Neurosurgeons and Pain Management Specialists.
Over the years, Sierra Neurosurgery Group has focused on bringing a range of surgical expertise into the practice. The result is an incredibly well rounded group of neurosurgeons, interventional pain specialists, and a team of highly skilled nurse practitioners, physician assistants, medical assistants and support staff. We are a high volume, successful neurosurgery practice requiring dedication and ability to prioritize multiple tasks.
What’s required?
- Minimum: twelve (12) months' experience in working in a physician practice.
- At least one (1) year of experience in pain procedure/surgery scheduling
- Ability to work with patients and make them feel comfortable.
- Working knowledge of managed care, commercial insurance, Medicare, Medicaid and Worker's Compensation.
- Knowledge and understanding of CPT and ICD-10-CM coding for specialty with one (1) year of experience.
- High level of organization and attention to detail with working knowledge of practice management software.
- Proficient with practice management software and all Microsoft Office programs.
- Must demonstrate high level of confidentiality and professionalism.
- Strong interpersonal skills with the ability to communicate clearly and in a calm and pleasant manner.
Duties include:
- Schedule surgery/procedure for the Interventional Pain Management provider, according to physician protocols. Assign assistant for surgery/procedure if needed.
- Coordinate with patient the surgery/procedure date, pre-operative testing appointment and pre-operative appointment with our office. Complete templates associated with surgery (Surgery checklist, VA patient status, medical clearance, etc.). Create a surgery/procedure packet with all information.
- Screen patient for any medical issues.
- Obtain and fax orders, H&P, pre-op tests, consults and clearance to the hospital for the following day's procedures.
- Confirm all patients scheduled for the following day.
- Communicate with Assistants and Appointment scheduling regarding schedule changes or cancellations and doctor availability with cancellations or changes to schedule for surgery and assists.
- Release surgical lines at facility according to guidelines.
- Obtain pre-certification/prior authorization from insurance companies for all surgeries/procedures, tests, consults and other procedures requiring prior authorization. Document in system.
- Obtain pre-certification/prior authorization for all return office visits requiring authorization. Document in system.
- Respond to written and telephone inquiries from patients and carriers regarding planned surgery, testing, consults, etc.
If you are ready to provide outstanding customer service by helping our patients feel welcomed and cared for while playing an integral role on our Pain Management team, then we are the place for you!
If you feel you meet the qualifications and want to join our successful team, please submit your resume.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- pain procedure/surgery scheduling: 1 year (Required)
- working in a physician practice: 1 year (Required)
- CPT and ICD-10 coding for specialty: 1 year (Preferred)
Work Location: In person
