Summary
The Membership Growth Specialist is responsible for establishing relationships in the community and building links with the medical centers; they are primarily responsible for connecting with people. They represent the company and serve as a liaison between the organization and the community.
Duties and Responsibilities
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Cultivate strong relationships and build a work plan with health plans, individual agents, brokers, social workers, case managers, senior housing managers & community partners.
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Overseeing the planning of outreach strategies.
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Build a sales pipeline by generating leads from field activities, networking, referrals, and outreach.
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Implement, manage, and monitor sales activity to meet the department’s business plan and market share objectives.
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Maintain a calendar of outreach activities and community events.
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Set up community events to bring in prospects but also support our brokers and agents.
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Generate strategies to impact different geographical regions and people from different status.
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Make strategies to attract new patients to the clinics by guiding them on all our services and visit them at home if necessary.
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Complete new patient documents, coordinate a tour of our facilities and schedule their first appointment.
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Always provide customer service in order to ensure patient retention.
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Works directly with the marketing department in the creation of the sales campaigns focused on communicating and nurturing relationships with customers, and maximizing potential revenue.
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Performs other duties as assigned.
Qualifications
Education/Experience:
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Minimum of two years of experience in the field
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Self-motivated and enthusiastic individual
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Good attitude and willing to assist in the community
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Team player
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Detail-oriented individual with skills to handle multiple projects at a time
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Knowledge of social media and marketing platforms
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MS Office programs experience including excel.
Skills:
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Use relevant information and individual judgment to determine whether events will generate ROI for the organization.
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Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.
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Use decision making skills to identify alternative solutions and resolve problems.
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Ability to work with individuals inside and outside the organization, in professional and courteous manner.
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Ability to work well and maintain relationships in a team environment.
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Understand written sentences and paragraphs in work related documents.
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Strong ability to use independent judgment and initiative.
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Organized and able to manage competing priorities.
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Ability to use resources to solve problems and resolve issues as they arise.
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Be proactive and adaptable in order to meet the needs of the company.
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Strong written and verbal communications skills
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Must be detail oriented.
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Strong organizational and interpersonal skills.
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Bilingual skills preferred (English/Spanish or English/Creole)
