Description:
We are a locally owned practice with 3 physical therapy clinics in southern NM. Our billing team is a close-knit group of 5 individuals that cooperate and work together to achieve the collection goals for the companies. Beautiful upstairs office with views of the mountains will inspire you throughout your day.
Job Summary
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Works directly with patients/clients and staff to facilitate the smooth and proper completion of data entry, obtaining insurance authorizations, sending claims and following up on collections.
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Performs varied medical billing and insurance tasks for the Physical Therapy Clinics which requires knowledge of department policies and procedures.
Requirements:
General Accountabilities
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Answers telephones, routes callers, takes messages and provides routine information.
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Schedules appointments, answers questions and obtains authorizations.
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Ensures all intake information is complete and accurately performs data entry in a timely manner.
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Ensures confidentiality and controls access to sensitive information.
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Establishes and maintains files and records.
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Stocks supplies; Participates in the periodic inventory of supplies.
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Performs a variety of clerical duties.
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Complies with Clinic policies and procedures and other regulatory standards; Executes practices as appropriate.
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Complies with professional, ethical, and legal standards.
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Ensures patient/client service and quality standards are met including patient/client interaction and cleanliness of facilities.
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Ensures professionalism standards of the facilities and staff are met and maintains professional image of the facilities.
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Participates in plans for continuous quality improvement regarding patient care, staff development and facility advancement.
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Complies with Clinic programs for functional outcomes and patient satisfaction.
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Performs other related duties as assigned or requested.
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Will follow written protocol/procedures for tasks. Will maintain up to date protocol/procedure for tasks.
Job Qualifications
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Minimum Education: High School Diploma or equivalent.
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Preferred Education: Specialized medical office training.
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Minimum Experience: At least one year working in an office setting.
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Preferred Experience: At least two years working in a medical office setting.
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Minimum Field of Expertise: Knowledge of word processing and database software.
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Preferred Field of Expertise: Prefer medical office experience in a comparable environment to provide knowledge of operations, policies and procedures. Bilingual in Spanish.
