At Jackson Design and Remodeling (JDR), the Administrative Assistant/Receptionist will focus on supporting our Operations Manager, and the rest of our team with client service and administrative responsibilities. S/he will be the first impression of our company and must be cheerful, proactive, professional and have a solution driven attitude. This is an excellent opportunity to work with a team that is passionate and driven and loves what they do. Every day will bring new challenges that require resetting priorities and thinking steps ahead.
This position not an entry level as it plays a key role in our company and is vital to our success. We're looking for someone committed, experienced, and seeking longevity.
Duties and responsibilities:
· Answer all incoming calls timely and professionally.
· Welcoming visitors and Clients identifying the purpose of their visit before directing them to the appropriate department.
· Support the team with high level administrative tasks that are vital to our success.
· Assist the Operations Manager with daily tasks, including minor IT support.
· Assist with Organizing team communications and plan events, both internally and offsite.
· Write eloquent and professional correspondences on behalf of the Leadership Team.
· Handle confidential and non-routine information.
· Maintain inventory or office supplies and marketing materials and place orders as needed and in a timely manner.
· Prepare outgoing mail; sort incoming mail; receive and oversee distribution of incoming mail.
· Maintain office equipment functionality such as printers, copiers and phones.
· Coordinate with Operations Manager for any office administrative issues.
· Run office errands as needed.
· Act as a liaison with other departments, including management and outside agencies.
· Schedule and organize company meetings and travel.
· Maintain clean and orderly common areas as well as filing systems.
· Oversee showroom orderliness including restock of refrigerators and coffee station, reset A/C and music controls daily.
· Prepare neighborhood letters for projects entering the construction phase.
· Assist with new employee on-boarding.
· Other duties as required.
Qualifications:
· 5 years experience in administrative role reporting directly to upper management.
· Superb written and verbal communication skills.
· Strong time-management skills and the ability to organize and coordinate multiple projects at once.
· Ability to provide excellent customer service in a fast-paced environment.
· Extremely detail oriented and Proactive!!
· Punctuality is highly important.
· Adept problem solver, able to think on your feet.
· Tech savvy and knowledge of printers and office equipment with the ability to troubleshoot common issues is required.
· Proficient level knowledge of Microsoft Word, Outlook, Excel, and Power Point, Zoom & DocuSign, etc.
· Minimum 5 years' experience working in a professional environment in an Administrative Assistant or Receptionist role.
Working conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee may occasionally be required lift and move up to 10 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected hours of Work
This is a full-time, non-exempt hourly position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. with occasional overtime and Saturday work as needed.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- On a scale from 1-10, how strong are your computer/technology skills?
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative or Executive Support: 6 years (Required)
- Microsoft Outlook Calendar: 3 years (Required)
- Multi-line phone systems: 3 years (Required)
Work Location: In person
