Sales Support Specialist
The client is looking for a Sales Support Specialist to join our Global Sales Operations team. In this role, you will assist our go-to-market (GTM) Sales team throughout the sales process and maintain sales-related databases. Your contributions will be vital for ensuring smooth sales operations and high internal customer satisfaction.
As the Sales Support Specialist, you will manage key aspects of Global Sales Operations, including onboarding and compliance requirements for prospective and new clients. You will also be responsible for maintaining and updating customer records to meet compliance standards and assisting the Sales team in preparing and collecting necessary documentation.
Key responsibilities include reviewing contracts, generating and processing sales orders, handling customer order-related inquiries, auditing sales-related databases, ensuring data accuracy, consistency, and reliability, and collaborating with data governance teams to establish and enforce data quality standards.
Basic Qualifications
A strong dedication to delivering exceptional customer service.
Meticulous attention to detail.
Excellent organizational skills, including coordination in a cross-functional environment.
Proactive in identifying issues and developing solutions.
Experience working in a high-growth technology company.
Expertise in data management, including the ability to perform mass updates and clean the current CRM database while understanding dependencies and downstream impacts.
Preferred Qualifications
Bachelor's degree in business or a related field.
Over 2 years of experience in Sales Operations, Revenue Operations, Data Quality, or a related area.
More than 1 year of experience using CRM databases (e.g., Salesforce).
Excellent verbal and written communication skills.
Ability to manage multiple priorities efficiently while working independently.
Proven ability to thrive in a lean, fast-paced organization and to create scalable visions and structures.
Motivated self-starter who is proactive and action-oriented, with strong problem-solving and collaboration skills.
Extensive experience in prioritizing deliverables and tasks.
Notes:
8:00 am - 6:00 pm EST
Key for this 2 month positions is working with data
No traveling
Taking data and exporting back into CRM- Sales Force- which is a plus to have
Having experience with Enrichment tools a plus
Goal/Preferred to have someone local-Current workers have decided in their own come to office 1-2 days a week when felt needed.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
