Koi Inc. is anticipating enormous growth and expansion in 2026 and are hiring 5 Sales and Customer Service Representatives at our Chicago location. The customer services and sales representative will play a huge part in helping us scale our operations and grow organically.
In this role, the Sales and Customer Service Representative will help educate customers on the best services for their needs, while implementing sales and communication strategies. Through trained customer service and sales techniques, our customer service team has acquired an unprecedented amount of new customers while supporting them through the acquisition process.
RESPONSIBILITIES:
- Prospect, qualify and follow up on new clients and sales leads- NO COLD CALLING!
- Develop a comprehensive knowledge of our client and their services
- Offer consultative advice aligned with the needs of the customers
- Develop strong, ongoing relationships customers
- Collaborate with other team members to optimize the sales effort
- Travel on site to develop meaningful relationships with customers to encourage trust and loyalty in person
DESIRED SKILLS FOR A SALES AND CUSTOMER SERVICE REP:
- Excellent people skills
- Preference for in-person interactions
- Time management skills with the ability to prioritize
- Adaptability for fast-paced situations
- Extreme Ownership- be hungry for success, be passionate and must take initiative
- Authentic Connection- bring fun and optimism to everything you do
- Teamwork and interpersonal skills
- Strong organizational skills and attention to detail
WHAT’S IN IT FOR YOU?
- Full Paid Training
- Full Time Hours
- Travel throughout the beautiful Chicago region
- Opportunities for rapid advancement
- Weekly and monthly bonuses
WHAT WE NEED FROM YOU:
- Experience in sales, sports, the restaurant industry, retail, or customer service is preferred.
Job Type: Full-time
If you can meet these requirements as described above, we would be happy to have you as part of our team!
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Work Location: In person
