Description: About the Role
Pilot John International is a privately owned company whose mission is to be the premier supplier of aviation parts, supplies, and services to private and commercial aviation entities. Our team is dedicated to providing exceptional knowledge, an efficient experience, and excellent service.
The warehouse technician position is part of our logistics team to safely and efficiently receive parts and equipment into the warehouse, package equipment for shipment from small cardboard boxes to building wooden pallets, and work closely with all team members at PJi.
Living the PJi Values:
Teamwork: Works collaboratively across departments, fostering open, honest, and respectful communication.
Growth: Continuously develops professional skills and deepens understanding of PJi's products, services, and operations.
Excellence: Takes ownership of work and consistently delivers accurate, high-quality results.
Integrity: Acts ethically and transparently, ensuring they can be trusted and relied upon.
Innovation: Thinks differently, challenges existing processes constructively, and seeks better ways to work.
Job Responsibilities
Drives a culture of “Do It Safe, Do It Right the First Time” with actions and words on a daily basis.
Safely and efficiently performs assigned processes to meet the required daily logistics activities.
Receives incoming shipments, verifies quantities, and inspects products for visible damage.
Communicates receiving discrepancies, damaged products, or shipment issues to the appropriate team members.
Packages products and equipment for shipment, ranging from small cardboard boxes to palletized freight.
Builds pallets and crates to safely transport equipment and materials to customers.
Labels, stages, and organizes incoming and outgoing shipments to ensure products are processed accurately.
Works closely with Logistics, Sales, Customer Experience, Inventory, and other PJi team members regarding shipment and receipt of products.
Assists with maintaining accurate inventory records by properly labeling products, placing items in assigned locations, and supporting physical counts as needed.
Organizes and maintains warehouse, shipping, and receiving areas for safe and efficient access and retrieval.
Assists with return merchandise authorizations (RMA), including receiving returned products and communicating visible damage or discrepancies.
Operates warehouse equipment, hand tools, and company equipment as needed and only when properly trained.
Uses carrier systems, including UPS, FedEx, or other shipping platforms, to process shipments as assigned.
Follows company procedures for domestic, international, oversized, and special-handling shipments.
Assists with hazardous material or regulated shipments only under the direction of trained and authorized personnel.
Successfully conducts and completes all assigned training.
Follow proper safety, spill, cleanup, and emergency procedures as instructed.
Performs other warehouse, shipping, receiving, and logistics duties as assigned by the supervisor.
Logistics Qualifications and Skills
Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
Ability to follow detailed procedures in a time-constrained environment.
Good written and verbal communication skills.
Strong sense of time organization and urgency.
Able to work independently and within a team.
Strong attention to detail when receiving, packaging, labeling, and staging products.
Ability to safely handle packages, equipment, tools, and warehouse materials.
Willingness to learn company shipping, receiving, inventory, and safety processes.
Education, Knowledge and Experience
High school diploma or equivalent preferred.
Prior experience in shipping, receiving, warehouse operations, package handling, inventory, or logistics preferred.
Experience receiving incoming shipments, verifying quantities, and checking for visible damage preferred.
Experience packaging products for shipment using boxes, packing materials, pallets, or crates preferred.
Experience using basic hand tools to build pallets or safely package equipment preferred.
Experience processing shipments using UPS, FedEx, or similar carrier software preferred.
Basic computer skills, including the ability to use email, shipping systems, and basic Microsoft Office or Google Workspace tools.
Forklift certification preferred, or willingness to become certified if required.
Experience with international, oversized, hazardous material, or special-handling shipments is helpful but not required.
Knowledge of DOT, IATA, IMDG, AES, ISF, or customs documentation is preferred but not required.
Core Competencies
• Self-directed, self-starter • High emotional quotient (i.e., empathy) • Naturally curious • Team oriented • Meticulous attention to detail• Commitment to high-quality standards and meeting challenging deadlines • Unquestionable ethical standards• Adaptability and flexibility to work with diverse people and teams• Quick learner• Flexible and open to constructive criticism• Adept at multi-tasking and handling many projects at once
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is required to stand and walk. The employee must be able to use power tools and saws. The position includes pallet and crate building. Employee must be able to life and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Location
New Bern, NC
Background Checks and Drug Screening
All job offers will be contingent upon successful completion of a background check. In addition, PJi is a Drug Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in PJi’s employment policies.
Equal Employment Opportunity
Equal Employment Opportunity is both a fundamental principle and a core value of PJi. Employment at PJi is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws - which is reflected in all of PJi’s policies regarding hiring, training, promotions, transfers, salaries, and other forms of compensation.
PJi is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please call (252) 585-4553 or email
[email protected] and let us know the nature of your request and your contact information.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
