The Housekeeping Supervisor/MOD works under the direction of the Executive Housekeeper and/or General Manager. His or her will still have the responsibilities of a housekeeper as well as have daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, & individual effectiveness. The person in this role will also be a Manager in Training therefore acting as MOD when needed.
Primary Responsibilities
- Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
- Verify washer and dryer equipment functioning properly
- Clean and complete room as assigned in correct amount of time
- Checks VR rooms to make sure they are vacant, clean, and ready
- Checks the storage area to see if there are enough housekeeping supplies
- Get an updated list of the checkouts from the front office; mark each housekeeper sheet with the new checkouts & turn off all utilities in those rooms
- Checks all clean rooms & then immediately updates them on the computer; should constantly check all clean rooms throughout the day
- Coordinates with the front desk to see that all guests have either checked-out of their rooms or paid for another night
- Turns in all lost & found, reports items in the log book & marks items with the room number & date, contacts guest if guest information is available, completes mailing document if a guest requests items to be mailed
- Makes sure that all storage areas all locked & that all housekeeper sheets & executive housekeeper sheets are turned in to the front desk before leaving
- Assigns work to maintenance employees
- Inspection of the hotel grounds
- Check all maid carts to see if all bottles are correctly labeled & that the cart is neat and clean
- Guide House personnel, laundry, or night laundry to stock all linens on each floor
- Completes performance reviews with Assistant General Manager or General Manager when time is due
- Train new housekeepers
- Serve as the MOD when other members of leadership are not available.
- Maintain working knowledge of Brand Standards for the department.
Education/Experience
- High school diploma or GED preferred.
- Minimum of 2 years of hotel experience in all aspects of Housekeeping or a large, multi-use facility required.
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Must be flexible with working weekdays, weekends, and holidays
Physical Requirements
- Standing for long periods to inspect guest rooms and public areas
- Sitting, walking, and standing during the shift
- Light lifting is possible for stocking supplies and materials
- Ability to perform duties for supervised employees
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Benefits:
Ability to Relocate:
- Savannah, GA 31406: Relocate before starting work (Required)
Work Location: In person
