About the Role
As an Office Coordinator and Client Support Specialist, you will serve as the primary point of contact for our organization, ensuring seamless daily operations and exceptional service delivery. You will play a vital role in fostering positive relationships with our partners and clients while maintaining the administrative efficiency that drives our business success.
Responsibilities-
Manage the front office environment by greeting guests and directing communications to the appropriate internal teams.
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Streamline order management by processing incoming purchase orders and maintaining accurate customer portal data.
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Support financial workflows by managing accounts receivable entries and reconciling accounts payable documentation.
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Enhance operational productivity by maintaining office inventory and coordinating essential business logistics.
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Ensure data integrity within our ERP system by updating pricing and managing master files.
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Provide versatile support across departments to ensure consistent service levels during peak periods or staff absences.
Qualifications-
Proven experience in an administrative or customer-facing role.
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Proficiency in Microsoft Office Suite, specifically Excel and Outlook.
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Strong organizational skills with the ability to manage competing priorities.
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Excellent verbal and written communication skills.
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Physical capability to perform standard office tasks, including occasional light lifting up to 30 lbs.
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Associate degree in business or a related field.
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Prior experience working with ERP software or integrated business systems.
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Background knowledge of manufacturing or molding processes.
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Demonstrated ability to work effectively with minimal supervision.