Job Summary
We are seeking a dynamic and highly organized Dental Office Manager to lead our dental practice with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional patient care, and manage a team of healthcare professionals. Your leadership will drive efficiency, compliance, and a welcoming environment that promotes patient satisfaction and staff engagement. This position offers an exciting opportunity to apply your healthcare management skills in a fast-paced, patient-centered setting.
Responsibilities
- Oversee all aspects of dental office operations, including scheduling, patient management, and administrative workflows.
- Manage financial activities such as budgeting, billing, coding, and ensuring accurate medical billing practices.
- Supervise staff including dental assistants, hygienists, administrative support, and other team members; foster a positive team environment through effective human resources management.
- Ensure compliance with healthcare regulations such as HIPAA, JCAHO standards, and state/federal health policy policies.
- Utilize dental practice management software such as Eaglesoft, Dentrix, or eClinicalWorks to maintain electronic health records (EHR) and manage patient information securely.
- Coordinate with clinical staff to optimize clinic workflow and improve patient experience.
- Monitor clinic performance metrics and implement process improvements to enhance operational efficiency.
- Maintain medical records accuracy and oversee medical administrative support functions including medical terminology documentation and record keeping.
- Facilitate communication between staff members and providers to ensure smooth daily operations.
- Stay updated on healthcare practice management trends and regulatory changes affecting dental clinics.
Experience
- Proven experience in dental office management or healthcare practice management with a strong understanding of dental clinic operations.
- Demonstrated supervisory experience managing teams within a healthcare setting.
- Extensive knowledge of medical office systems such as Eaglesoft, Dentrix, Epic, or eClinicalWorks; proficiency in EMR/EHR systems is essential.
- Background in fiscal management including budgeting, financial reporting, and medical billing processes.
- Familiarity with healthcare regulations including HIPAA compliance and JCAHO accreditation standards.
- Prior experience working in a dental clinic or healthcare environment with acute care or hospital experience is highly desirable.
- Strong managerial communication skills combined with excellent customer service abilities to foster a positive patient experience.
- Knowledge of managed care policies, utilization management, and health regulation policies will be advantageous.
Join us to lead an energetic team dedicated to delivering top-quality dental care in a supportive environment! Your expertise will help shape the future of our practice while providing meaningful impact on patients’ lives every day.
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
