Are you a new or early-career attorney looking to launch your career in civil litigation? PatenaudeFelix, APC is seeking a full-time Client Services Representative to join our growing litigation team. We offer competitive pay, excellent benefits, mentorship, and opportunities to gain hands-on litigation experience early in your career.
Who We Are
At PatenaudeFelix, APC, we've built a reputation for integrity, professionalism, and results in creditors' rights and banking litigation. Since 1991, we have grown into a multi-state firm representing Fortune 500 companies across California, Arizona, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. Recognized by major financial institutions for our ethical standards and performance, we foster a collaborative environment where employees are supported, challenged, and given opportunities to grow.
What We Offer
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Health, dental, vision, and life insurance
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401(k) plan with company match
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Paid time off and company holidays
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Comprehensive training and mentorship
Your Role: Key Responsibilities
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Deliver exceptional customer service while meeting client expectations through critical thinking and problem-solving.
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Respond promptly and professionally to internal and external inquiries.
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Participate in client conference calls as needed.
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Maintain organized and accurate client and firm documentation.
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Monitor the Client Services inbox and ensure all client requests are acknowledged and responded to within 24 hours.
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Cross-train to assist with client audits and the firm's internal audit process.
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Learn and follow all client guidelines, work standards, and firm procedures.
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Collaborate with team members to achieve departmental goals.
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Perform other duties as assigned.
Required
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Strong customer service, communication, and organizational skills.
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Excellent attention to detail and ability to multitask in a fast-paced environment.
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Proficiency with Microsoft Office and the ability to learn new software systems.
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Ability to work independently and collaboratively within a team.
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Ability to pass a background check and drug screening.
Schedule
Full-time Monday–Friday | 8:00 a.m. – 5:00 p.m. | Onsite
Ready to Grow Your Career?
Join a firm that values integrity, collaboration, and professional development. If you're looking to build a long-term career with an established multi-state law firm, we'd love to hear from you.
Complete our quick, mobile-friendly application today and become part of the PatenaudeFelix, APC team.