Great businesses don't run themselves. They are built by leaders who can align people, processes, customers, and performance toward a common goal.
We're seeking an experienced Operations Manager to take ownership of a business serving transportation, fleet, and industrial customers. This role is ideal for a leader who enjoys building teams, solving operational challenges, strengthening customer relationships, and driving measurable business results.
You'll oversee a diverse operation that combines customer service, sales, logistics, inventory management, and field-based service. Success in this position requires a balance of strategic thinking and hands-on leadership.
Business Performance:
- Lead all aspects of operational and financial performance.
- Develop and execute plans that improve revenue, efficiency, and profitability.
- Track key business indicators and adjust strategies to achieve growth objectives.
- Identify new market opportunities and strengthen existing customer relationships.
Customer Partnerships:
- Serve as the senior point of contact for key commercial accounts.
- Build long-term relationships with fleet operators, transportation companies, municipalities, and industrial businesses.
- Ensure every customer interaction reflects responsiveness, reliability, and value.
- Resolve complex service challenges and create sustainable solutions.
Team Leadership:
- Recruit, develop, and retain talented employees across multiple disciplines.
- Establish a high-performance culture built on accountability, collaboration, and continuous improvement.
- Coach frontline leaders and employees to achieve individual and team goals.
- Create an environment where employees are engaged, empowered, and supported.
Operational Excellence:
- Ensure the seamless coordination of inventory, service scheduling, warehouse activity, and delivery operations.
- Improve workflows and operational processes to enhance productivity and customer satisfaction.
- Maintain organized facilities that support safe and efficient operations.
- Drive consistency, quality, and operational discipline across all functions.
Financial Stewardship:
- Manage budgets, expenses, purchasing decisions, and operational investments.
- Analyze business trends and performance metrics to guide decision-making.
- Monitor profitability across products, services, and customer segments.
- Implement cost-control initiatives without sacrificing service quality.
Safety & Compliance:
- Champion a workplace culture where safety is a shared responsibility.
- Ensure compliance with company standards and applicable regulations.
- Promote best practices related to equipment, vehicle, and facility operations.
What Makes You Successful:
- Proven leadership experience within transportation, fleet operations, industrial distribution, automotive services, or a related environment.
- Demonstrated ability to lead both operational and customer-facing teams.
- Strong financial, analytical, and business planning capabilities.
- Ability to influence, motivate, and hold teams accountable.
- Skilled relationship-builder with a customer-first mindset.
- Comfortable making decisions in fast-paced environments with competing priorities.
- Strong organizational, communication, and problem-solving skills.
- Proficiency with business technology, reporting tools, and Microsoft Office applications.
What You'll Find Here:
We believe that strong leadership deserves a robust rewards package. In addition to a competitive salary with incentive opportunities, our employees have access to:
- Medical, dental, and vision coverage
- Life insurance and disability protection
- 401(k) with company match
- Paid holidays, vacation, and sick time
Pay: $95,000.00 - $105,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
