We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters and other personal lines insurance policies. This role focuses on providing excellent customer service, processing policy changes, assisting with renewals and claims inquiries.
Responsibilities:
Assist clients with policy questions, endorsements, renewals and billing
Process policy changes, issue certificates and documents
Communicate with insurance carriers and representatives
Maintain accurate client records and deliver prompt, professional service
In Lincoln Park office full time 5 days a week
Qualifications:
Illinois Property & Causality License REQUIRED
Previous insurance experience
Knowledge of AMS Client Management System preferred
Strong communication, organization and multitasking skills required
